David McNamara is a results-driven leader with over 25 years of experience in the insurance industry. He specialises in claims operations, transformation, and strategic consulting. As Partner and European Claims Consultant at Davies, he works with Tier 1 Global insurers and London Market specialty functions. His focus is on delivering innovative solutions that improve operational efficiency and drive client success.
David leads transformation programmes across Europe and globally. He concentrates on Target Operating Model design, a holistic claims ecosystem approach, and regulatory alignment. These initiatives help clients achieve operational excellence while adapting to evolving market demands.
David’s career includes senior leadership roles at ACE, Chubb, and Liberty Specialty Markets. He managed claims operations and overseeing complex multinational programmes for change. He leverages this experience to guide organisations through transformation initiatives. His expertise spans across strategy execution, process design, regulatory governance, and project and change management. He is recognised for building high-performing teams and advancing cross-functional collaboration.
David demonstrates a collaborative leadership style. He engages and aligns stakeholders throughout every stage of a project. He prioritises structured planning and clear communication to deliver meaningful outcomes. For David, success means creating tangible value for clients by addressing complex challenges, improving quality, and streamlining processes with data-driven solutions.
Passionate about innovation, David integrates technology, automation, and AI into claims operations while managing the human element of change. He helps clients navigate cultural shifts and shows how technology can augment rather than replace human expertise. Motivated by the opportunity to solve market pain points, he designs solutions that deliver long-term impact.
David stays ahead of industry trends by engaging with market professionals and attending conferences. He also draws insights from industry updates and thought leadership forums. His strategic vision and hands-on experience make him a trusted adviser for organisations seeking transformation and operational excellence.