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Davies assists with McGill & Partners launch
Davies assists with McGill & Partners launch 768 256 Davies Group

Davies Group is pleased to have supported McGill & Partners with their successful regulatory authorisation. McGill & Partners is an exciting new venture of scale that will operate on a global basis. The focus will be on serving speciality clients…

7 crucial steps to getting the most from your employee feedback
7 crucial steps to getting the most from your employee feedback 768 256 Davies Group

//This was first published by Servicetick, a Davies company. In previous articles, we have looked at why you need to and how to build an engaged and committed workforce. One of the key aspects of the engaged workforce is the opportunity…

Six steps to building an engaged workforce and reaping the benefits of engaged employees (part 2)
Six steps to building an engaged workforce and reaping the benefits of engaged employees (part 2) 1024 341 Davies Group

//This was first published by Servicetick, a Davies company. Employee engagement is a crucial ingredient of great customer service and business success. In our last blog we considered three of the six actions highlighted by the Institute of Customer Service…

Vision is fine but details are sorely needed if market is to progress in its efforts to modernise
Vision is fine but details are sorely needed if market is to progress in its efforts to modernise 1024 330 Davies Group

//This article was first published by Insurance Day The future modernisation of the London market has been a topic for over 25 years.  In recent weeks, Lloyd’s has circulated its vision for the future in order to consult with all…

Engaged employees – the magic ingredient for satisfied customers and successful businesses
Engaged employees – the magic ingredient for satisfied customers and successful businesses 1024 330 Davies Group

//This was first published by Servicetick, a Davies company.  Over the course of the next couple of weeks, we’ll be posting a series of blogs that look at the crucial role that employees play in delivering great customer experience. Until…

Broker access recognised as key to market future
Broker access recognised as key to market future 1024 330 Davies Group

Plans to open the Lloyd’s market to regional brokers across the world is clear proof that Lloyd’s has recognised the role they and technology can play. Lloyd’s launched its prospectus for its future last week (May 1st, 2019) and Steve…

Why insurance brokers can still look to Lloyd’s for new markets
Why insurance brokers can still look to Lloyd’s for new markets 1024 330 Davies Group

//This article was first published by Business Insurance As brokers get set to head to Manchester for the annual conference of the British Insurance Brokers’ Association (BIBA) Steve Goate (pictured), director of intermediary services at Davies Insurance Services say UK…

Ardonagh-owned Towergate partners with ServiceTick, a Davies company, the leading customer feedback platform
Ardonagh-owned Towergate partners with ServiceTick, a Davies company, the leading customer feedback platform 1024 330 Davies Group

Towergate Insurance has announced a new partnership with ServiceTick – a Davies company, the leading customer feedback platform for the UK insurance industry. The platform has already launched with Towergate, and sister brands, Insure4CarHire and Simple Landlords will follow over…

Partnership with the Newcastle Academy
Partnership with the Newcastle Academy 1024 330 Davies Group

I wanted to share some of the highlights whilst we have been working with Newcastle Academy of the last 12 months. During that time we have helped to inspire and collaborate with a variety of students in various ways: –         …

Davies supports Broker access to the Lloyd’s market and showcases new claims technology at the BIBA Conference in Manchester 
Davies supports Broker access to the Lloyd’s market and showcases new claims technology at the BIBA Conference in Manchester  1024 330 Davies Group

The Financial Conduct Authority (FCA) recently published its review of the use of wholesale brokers to access the London market. Whilst it did raise some concerns, what the study highlighted is the benefits that accessing the London and Lloyd’s market…

Man, Woman, Machine. Who will prove to be the better driver?
Man, Woman, Machine. Who will prove to be the better driver? 1024 330 Davies Group

Many of us will recall the days when autonomous vehicles were the sole province of sci-fi films and novels.  How times have changed!  The government has recently announced that London and Edinburgh will become the first UK cities to trial…

Davies Group and SureThing! Collaboration
Davies Group and SureThing! Collaboration 1024 330 Davies Group

With assistance from Davies Group, motor broker SureThing! has launched Stablis MGA Limited, a managing general agent focused on the private car insurance market. The MGA will help drive the brokers growth ambitions and has partnered with Accredited (Europe) to…

Davies announces senior promotions as it accelerates its investment and rollout plans, following minority investment from AIMCo
Davies announces senior promotions as it accelerates its investment and rollout plans, following minority investment from AIMCo 1024 330 Davies Group

Davies announces senior promotions as it accelerates its investment and rollout plans, following minority investment from AIMCo Following its announcement in January 2019 that Alberta Investment Management Corporation (“AIMCo”) has taken a minority stake in Davies, and a period of…

Davies Group & Pen Underwriting Collaboration
Davies Group & Pen Underwriting Collaboration 1024 330 Davies Group

Pen Underwriting, through close association with Davies Group claims business led by Darren Coombes, Executive Chairman and supported by his account management team Gary Hemsley and Matt Turner, revamped Escape of Water claims process is set to tackle the industry’s…

Davies Insurance Services assists the launch of Inshur in the UK
Davies Insurance Services assists the launch of Inshur in the UK 1024 442 Davies Group

Inshur has been active in the New York ride-share market for nearly a year and now, with the assistance of Davies Insurance Services, has launched in the UK having gained regulatory approval. The commercial auto insurance InsurTech start-up allows for…

Conduct risk will be the biggest challenge for MGA’s in 2019
Conduct risk will be the biggest challenge for MGA’s in 2019 1024 256 Davies Group

Compliance in relation to the rules covering pricing, distribution and internal governance will be the most significant issues for companies Nayna Vilas, legal counsel – Davies Insurance Services There will be no let-up in terms of regulatory issues affecting managing…

Davies assists with InsureTech C-Quence launch
Davies assists with InsureTech C-Quence launch 1024 330 Davies Group

C-Quence, a Commercial Lines Insurtech MGA enabled by flexible cloud-based technology and real-time enterprise analytics, created to help entrepreneurs launch tech enables and highly efficient solutions in the market have recently gone live with its first product via its bespoke…

Introducing a new customer experience metric – ServiceTick Emotion Score
Introducing a new customer experience metric – ServiceTick Emotion Score 1024 387 Davies Group

We live in the ‘Age of experience’, where over half of all consumers are willing to pay more for a guaranteed good experience and almost 80% want brands to demonstrate they care before considering a purchase. As such, it is vital that…

Canadian investor AIMCo acquires minority stake, as Davies begins next phase of international growth and continued digital transformation, alongside existing investor HGGC
Canadian investor AIMCo acquires minority stake, as Davies begins next phase of international growth and continued digital transformation, alongside existing investor HGGC 1024 330 Davies Group

Davies today announced that Canadian investor, Alberta Investment Management Corporation (“AIMCo”), on behalf of certain of its clients, has signed a definitive agreement to acquire a minority stake in the fast-growing operations and digital solutions provider.  The new partnership will…

Davies adds specialist public sector claims capability through acquisition of TMS
Davies adds specialist public sector claims capability through acquisition of TMS 1024 330 Davies Group

Davies today announces the acquisition of TopMark Claims Management Limited (trading as TMS).  Based in Glasgow, TMS specialises in property and casualty public sector claims, serving a portfolio of clients including some of the largest local and central government organisations…

Rising star: Tom Foster, Ambant
Rising star: Tom Foster, Ambant 1024 443 Davies Group

Link to Insurance Post Article Tom Foster started in insurance straight from further education and has already risen to senior reinsurance technician at Ambant. How did you get into insurance? I have always been familiar with insurance as my parents…

Change brings out the best in the MGA sector
Change brings out the best in the MGA sector 611 408 Davies Group

Standfirst: 2018 has been yet another year of change across the industry and as Chris Butcher CEO of Intermediary Services at Davies Group, explains tightening markets and corporate restrictions creates opportunity which will continue in 2019. It has been a…

Buzzvault partners with Davies Group
Buzzvault partners with Davies Group 1024 367 Davies Group

The launch of buzzvault has again been pushed back, but the insurance disruptor has offered details of a new strategic partnership ahead of its December roll-out. It’s been revealed that Davies Group, from its claims centre in Stoke, will be…

London market should be doing a lot more to reclaim dormant loss funds
London market should be doing a lot more to reclaim dormant loss funds 1024 683 Davies Group

Hundreds of millions of pounds are sitting in dormant loss funds set up by underwriters via brokers and third party administrators. Insurers should be willing to recover these monies. It is a big concern that firms seem unwilling, or unable,…

Davies stays at the forefront of market services by signing up to Placing Platform Limited (PPL)
Davies stays at the forefront of market services by signing up to Placing Platform Limited (PPL) 1024 744 Davies Group

Davies Insurance Services continues to provide clients with the latest innovative technology incorporating contemporary and cost efficient solutions for all aspects of their London Market administration. PPL is the London market’s electronic placing platform which enables brokers and insurers to…