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For all media enquiries please contact Paris Baker, Head of Group Communications at
paris.baker@davies-group.com

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Pro tips for measuring your Customer Experience in 2020
Pro tips for measuring your Customer Experience in 2020 1024 343 Davies Group

This may be a new decade, but customer experience remains one of the most critical factors in retaining customers. In 2020 the majority of businesses (outside retail) will see 90% of their income generated by existing customers. So, it’s absolutely…

Redefining the MGA business model
Redefining the MGA business model 1024 343 Davies Group

//This article was first published in Insurance Day As the operating environment in the London market is being redefined, tough questions are being asked of the assumptions and processes that underpin the business models of MGAs. On a macro level,…

Midwest Employers Casualty Announces Updated Edition of its Proprietary Predictive Analytics Platform, XCEL Analytics
Midwest Employers Casualty Announces Updated Edition of its Proprietary Predictive Analytics Platform, XCEL Analytics 1024 342 Davies Group

//This article was first published by Business Wire  Customers are Minimizing Claim Costs Using MEC’s XCEL Analytics for Early Identification and Intervention of Potential Large Loss Claims ST. LOUIS–(BUSINESS WIRE)–Midwest Employers Casualty (MEC), a Berkley Company, announced an update to its…

Powering Innovation Whilst Focus Remains On The End Customer
Powering Innovation Whilst Focus Remains On The End Customer 1024 343 Davies Group

//This article was first published in CIO Outlook Those within the insurance community have for many years looked toward technology to help change the insurance experience.  As a market we are often late adopters and risk adverse.  With ever more…

Our Group CEO Dan Saulter speak to Insurance Business about our strategy for 2020
Our Group CEO Dan Saulter speak to Insurance Business about our strategy for 2020 1024 343 Davies Group

After working in a variety of positions as a chartered accountant, CEO of Davies Group, Dan Saulter (pictured), first got involved in the insurance industry when he went to work for Towergate in 2007. He joined Davies as CEO in July, 2013…

Veriphy welcomes growth in legal sector revenue
Veriphy welcomes growth in legal sector revenue 1024 342 Davies Group

Veriphy, a Davies company & the leading compliance solutions supplier, has welcomed research by TheCityUK which reveals a 6% YOY growth in revenue for the UK legal sector, with the figure standing at £35.5 billion per annum. The research, Legal…

ServiceTick partners with Huggg to offer ‘Real rewards’
ServiceTick partners with Huggg to offer ‘Real rewards’ 1024 342 Davies Group

Companies of all shapes and sizes frequently have strategic initiatives to reward and recognise top-performing staff members on a formalised and ad-hoc basis. However, genuine employee success often comes from those little moments of triumph that can often go overlooked.…

Davies reveals strong growth in revenues and profits as it unveils senior appointments
Davies reveals strong growth in revenues and profits as it unveils senior appointments 1024 342 Davies Group

Davies today announces its latest financial results for the year to 30 June 2019, which show continued strong organic growth in revenue and EBITDA, following a year of significant investment in its people and in technology, alongside a push to…

Acquisition announcement: Davies deepens its claims expertise through the acquisition of Thornton Group in Ireland
Acquisition announcement: Davies deepens its claims expertise through the acquisition of Thornton Group in Ireland 1024 342 Davies Group

Davies today announces the acquisition of Thornton Group (“Thornton”). Based in Dublin, Thornton is a leading multi-line claims adjusting and third party administration (“TPA”) business specialising in property, casualty, energy, marine & engineering and jewellery claims. Operating from three locations…

Davies launches new consulting business in Bermuda to support clients with compliance and regulatory solutions
Davies launches new consulting business in Bermuda to support clients with compliance and regulatory solutions 150 150 Davies Group

Davies today announced the launch of a new compliance & regulatory consulting business in Bermuda. Davies Consulting (Bermuda) will specialise in providing insurance operations and consultancy solutions for insurance intermediaries and (re)insurers with operations in Bermuda, the UK and globally.…

Acquisition announcement: Davies announces second US claims deal as it pushes North American expansion plans
Acquisition announcement: Davies announces second US claims deal as it pushes North American expansion plans 1024 342 Davies Group

Davies today announces the acquisition of Alternative Service Concepts, LLC (“ASC”), the workers’ compensation and property and casualty third party administrator (“TPA”), headquartered in Nashville, Tennessee. Operating nationally across the US, ASC provides specialist end-to-end claims solutions to US &…

CEO speaks as Davies Group revs up for overseas expansion
CEO speaks as Davies Group revs up for overseas expansion 1024 343 Davies Group

//This article was written by Paul Lucas and first published in Insurance Business. The American dream is defined as “the ideal by which equality of opportunity is available… allowing the highest aspirations and goals to be achieved.” Now one UK-based…

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