We’re pleased to announce that Disability Management Services is re-branding to Davies


Independent, full-service third-party administrator and consulting firm Disability Management Services (DMS) is expanding its service offerings by joining global professional services and technology firm Davies. The January 2021 acquisition affords DMS the opportunity to expand its resources while continuing to provide the high-quality service clients have grown to expect.

DMS, located in Springfield, Massachusetts, specializes in individual and group disability product management. The firm designs customized products and provides expert disability risk management and cost-effective administrative services through proprietary systems. The DMS services complement those of TriPlus Services, which is also joining Davies. TriPlus is an experienced long-term care insurance administrator that also provides comprehensive actuarial and claims consulting services. By joining forces with Davies, DMS is expanding its insurance services footprint and adopting innovative solutions for a global market.


Claim Management and Administration

Delivering individual and group disability claim management services to insurers, reinsurers, employers and municipalities, we customize our services to meet the unique product, customer, and reporting needs of each client.

Policy Administration

We offer customized services facilitated by proprietary technology, providing an efficient and accurate service to our clients and their customers. Our team collectively has over 15 years` experience in the disability industry.

Actuarial Valuation, Projections and Financial Reporting Services

Our experts offer a broad a range of services in support of product development and legacy block management. These Actuarial services include liability projections and reserve monitoring, valuation of Reserve Buyouts, general ledger maintenance and more.

Information Technology

We offer the technology needed to implement effective operational solutions as well as the expertise to effectively apply it. Our experienced technical team works in conjunction with our clients to determine the most effective path forward to achieve their operational goals.

Legal Support

Our experienced legal staff ensures that claim and policy administration decisions reflect the rights and obligations of both our clients and their policyholders. Our compliance team ensures that we satisfy each client’s compliance needs.

Product Development

Product development experts collaborate with client companies to design products that meet the needs of target markets and distributors. Product development services include competitive market analysis, product design and business specifications, policy form drafting, and many more.

Risk Assessment

Our extensive knowledge of claim management and policy administration provides a solid foundation for assessing and selecting risk. Our team approach and innovative technology allow us to streamline the underwriting process and leverage existing services to make effective risk management decisions.

In addition, our underwriting team offers cutting edge programs to accurately, quickly, and efficiently assess risk. These services include medical underwriting, financial underwriting, policy reinstatements, among others.

Consulting Services

We provide specialized consulting services so that clients can be more proficient in claim management, medical case assessment, litigation management, compliance audits, and more.

Employer Services

We assess the functional impact of medical and psychiatric impairments thoroughly and fairly. To manage disability claim outcomes, we utilize highly trained claim professionals and clinical experts to interpret key information, address any inconsistencies, and reconcile differing opinions.

Meet The Team

Steve Miller

Chief Executive Officer

Andrew J. Cohen

Secretary & General Counsel

Eric Plasse

Chief Information Officer

Paul Ziobrowski

Vice President & Chief Actuary

Timothy O'Connor

Vice President

Jennifer Johnson

Vice President

Get In Touch

    What would you like to discuss with us?

    Individual Disability IncomeGroup DisabilityLong-Term CareLife Premium Waiver

    Davies Solutions

    Claims Solutions

    We work with insurers, brokers, MGAs, corporates and public entities to deliver great customer service and improved underwriting performance, through efficient management of the claims process.

    Learn More

    Insurance Services

    Our Insurance Services capability is deep, but simply defined, with our teams aligned to our core insurance markets: Intermediaries, Insurer & Market and Captives. We work with Lloyd’s syndicates, MGAs, brokers, insurers, reinsurers and international captive owners.

    Learn More


    We help organizations seeking to harness the power of automation and digital transformation helping them gain competitive edge, to streamline their delivery and service, and to manage operating costs.

    Learn More


    The service you deliver is integral to the success of your business. With the right technology, Davies can help you to heighten your customer experience, improve underwriting performance, and streamline processes.

    Learn More