CX Case Studies Type: Utilities
Designing a Flexible Goal Service Model for an IoT Leader
Optimising operating models with an agile approach for new innovation and change implementation.
Identifying the Technology to Support Future Growth
Implementing cost-effective change for the development of your business.
Understanding Whether Goodwill Payments Deliver a Return on Investment
A vehicle manufacturer wanted to know whether their multi-million pound goodwill programme was delivering a return on investment through building customer loyalty.