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  • About

    About

    Our global team of more than 8,500 professionals operate across 20+ countries, with large operational centres in the UK and U.S.

    • About Davies
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    The leading professional services and technology business serving insurance, financial services, and highly regulated markets.

    • Claims Solutions
      • UK & Ireland
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      • Talent Solutions
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      • Specialty Risks
      • Surety Bonds
    • Insurance Solutions
      • MGA / Broker Launch and Host
      • Lloyd’s Managing Agency
      • Legacy Management
      • Delegated Authority
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      • Legacy
      • Motor
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  • About

    About

    Our global team of more than 8,500 professionals operate across 20+ countries, with large operational centres in the UK and U.S.

    • About Davies
    • The Davies Foundation
    • Diversity, Equity, Inclusion
    • Responsible Business
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  • Solutions

    Solutions

    The leading professional services and technology business serving insurance, financial services, and highly regulated markets.

    • Claims Solutions
      • UK & Ireland
      • Working With Us
      • Claims Enquiries
    • Consulting
      • Practices
      • Talent Solutions
      • Our People
      • News & Insights
      • Consulting Careers
      • Contact
    • Forensic Accounting
      • Captive Insurance
      • Catastrophe Services
      • Construction
      • Cyber Risks
      • Energy
      • Liability Losses
      • Litigation
      • Property Insurance
      • Specialty Risks
      • Surety Bonds
    • Insurance Solutions
      • MGA / Broker Launch and Host
      • Lloyd’s Managing Agency
      • Legacy Management
      • Delegated Authority
      • Premium Credit Control
      • Captive Management
      • Reinsurance Solutions
    • Legal Solutions
      • Casualty
      • Complex
      • Corporate and Sector Risks
      • Legacy
      • Motor
    • Technology Solutions
      • Claims Management
      • Contact Management
      • Customer Experience
      • Data & Compliance
      • Digital Innovation
      • Employee Experience
      • Intelligent Automation
  • About

    About

    Our global team of more than 8,500 professionals operate across 20+ countries, with large operational centres in the UK and U.S.

    • About Davies
    • The Davies Foundation
    • Diversity, Equity, Inclusion
    • Responsible Business
    • Meet the Team
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  • Media Hub
    • View all
    • Knowledge Centre
    • DaviesTV
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CX Case Studies Type: Utilities

Delivering success using speech analytics technology to streamline and improve a water supplier’s tariff for vulnerable customers

Written by momchiltoshev on 3rd Oct 2023

Automating Assurance - Helping a client automate their quality framework

Automating Assurance – Helping a client automate their quality framework

Written by mollyaston on 15th Dec 2021

Designing a Flexible Goal Service Model for an IoT Leader

Written by adamdooley on 20th Aug 2021

Identifying the Technology to Support Future Growth

Written by daviesadmin on 31st Jan 2021

Understanding Whether Goodwill Payments Deliver a Return on Investment

Written by daviesadmin on 31st Jan 2021

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