CX Case Studies Type: Insurance
Evolve Your Operating Model to Reduce Costs
Taking a fresh look at your operations from the perspective of demand and customer behaviour.
From Compliance to Coaching to Customer Experience
At Davies, we provide focused support to help businesses secure the full potential of their technology investments.
Finding More Answers in Analytics
Our expert team of analysts hold the knowledge of key CX tools and technologies with a broad commercial focus, from delivering successful projects in a wide range of organisations and sectors.
Delivering Annualised Savings of £1.6 Million through Automating Fraud Detection
Fraudulent claims are a major cost for the insurance industry but detecting them can be hit and miss.
Supporting Transition to a New Regulatory Statement
For any business in a regulated industry, the risks of non-compliance are well-known.