CX Case Studies Type: Insurance
Taking a fresh look at your operations from the perspective of demand and customer behaviour.
At Davies, we provide focused support to help businesses secure the full potential of their technology investments.
Our expert team of analysts hold the knowledge of key CX tools and technologies with a broad commercial focus, from delivering successful projects in a wide range of organisations and sectors.
Fraudulent claims are a major cost for the insurance industry but detecting them can be hit and miss.
For any business in a regulated industry, the risks of non-compliance are well-known.