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Navigating the insurance landscape: The FCA’s call for improved customer support and claims handling
The Financial Conduct Authority (FCA) holds a crucial position in the dynamic insurance industry, ensuring that businesses meet the highest ...
Asset & Wealth Management
Risk & Compliance
Consumer Duty and the Importance of Testing Consumer Understanding
Consumer understanding is one of the four key outcomes required by the Financial Conduct Authority’s (FCA) 12th Principle – Consumer Duty. With ...
Asset & Wealth Management
Technology & Data
Platform Proposition Frameworks: Part II
Navigating Common Pitfalls in Developing Platform Propositions
Asset & Wealth Management
Operating Strategy & Transformation
FINMA Circular 2023: Operational Risks and Resilience
Are you ready for 1 January 2024?
Asset & Wealth Management
Operating Strategy & Transformation
Operational Resilience – the Culture Conundrum
Culture is key to compliance
Asset & Wealth Management
Operating Strategy & Transformation
Consumer Duty – a formula for successful management reporting
Why Einstein's theory of relativity offers lessons for management information