Fraud Prevention Use Case – Insight & Analytics

30th January 2021

Increase your ability to detect fraud by 300% with our interaction analytics services.

We’ve helped insurance clients across every sector improve their ability to identify potentially fraudulent claims at the point of first notification of loss. By automatically reviewing every call to identify language that indicates a claim may be fraudulent, our solutions alert your investigation team to suspect claims. They can then focus their efforts on those – rather than reviewing calls manually.

It’s a solution that’s proven to increase early fraud detection and deliver substantial savings.

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