Improved awareness of third party intervention obligations
How We Helped
We worked with a leading logistics and transport supplier, who needed to improve driver awareness of third party intervention obligations.
- We worked with our client to develop and implement accident reporting protocols that best supported effective third party intervention.
- This involved our team establishing a series of client specific protocol guides, branded bump cards and, claims communication packs, which we supported by road shows and the provision of data at policyholder level about compliance or non-compliance with agreed accident reporting protocols and their impact on third party capture rates and claims cost.
