We deliver operations management, consulting and digital solutions to organisations in highly regulated markets, including insurance, financial services, utilities, communications, and to regulatory bodies.
Our core services include: claims solutions, insurance services, complaints handling, and compliance & regulatory services.
We help our clients reimagine their business processes and gain new insights, delivering operations & digital solutions that sit at the core of their business, enabling service improvement, accelerated growth, and increased efficiency.
We invest significantly in our people and their career development. Our team of 1,200 professionals work across the UK & Ireland, with our headquarters in the City of London, and command centre operations in Stoke, Colchester, Birmingham, Peterborough, Dublin & Hamilton.
Beyond our core team we operate a network of 3,500+ high quality specialist consultants, case handlers, QAs, and interim managers, that we deploy within clients’ own operations, to execute regulatory, backlog and transformation projects.