Agentic Ai
Ignite your team's potential
With a skillset designed for speed, accuracy and consistency, ClaimPilot’s AI agents support our service delivery with instant, intelligent action. Self-learning over time, adept at communicating through any digital channel, and fully configurable so you control the pace of AI adoption, these agents are part of Davies’ human-and-AI optimised workforce.
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Claim Intake Agent
Opening new claims, post-FNOL data gathering.
Capability
Handles the complexity and variability of incoming claims. Instantly ingests, interprets and initiates the claim, eliminating delays and manual effort.
Key task
Seamlessly captures instructions from multiple sources, while adapting to bespoke formats and workflows, before instructing ClaimPilot to setup the new claim.
Value
Accelerates response times from 24 hours to a matter of minutes, significantly enhancing the policyholder experience through faster, more efficient service.
Injury Valuations Agent
Calculating claim valuations
Capability
Reading evidence documents, identifying injuries, calculating valuations, and proposing offer ranges.
Key task
Classification of document type, interpretation of evidence, lookup of injury values, and presentation of findings.
Value
Efficiency and accuracy, delivering lightning speed to one of the most time-consuming elements of the claims journey.
Relevant Insights
Discover the latest insights and expert perspectives on agentic AI, plus explore how ClaimPilot is transforming the claims journey with real-world case studies.
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