Advanced claims management tools

ClaimPilot helps handle claims from inception to resolution, eliminating the need for single-purpose claims solutions.

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Our series of groundbreaking modules have been forged over years of testing and experience, developed to identify obstacles in the claims process and boost scalability. This specialist technology fuses with the beating heart of ClaimPilot - a central hub seamlessly and transparently aiding the entire claims lifecycle – to provide a cohesive experience for all your claims services.

Portal: Personal Injury

Uniting personal injury workflows into a single, intelligent framework, ClaimPilot Portal allows handlers to manage OIC 
and MoJ portal claims from submission to completion, increasing efficiency and reducing touchpoints.

By integrating with both portals, handlers can now manage these claim sources on one interface, while ClaimPilot removes your admin burden by automating time-intensive tasks across all aspects of liability, quantum, dispute and settlement.

Seamless portal connectivity

Direct integration with MoJ and OIC portals via secure APIs

End-to-end visibility

Manage all PI claims from instruction to resolution within ClaimPilot

Reduced manual handling

No more duplicate data entry or platform switching

Open API architecture

Enables easy integration with client systems and third-party tools

Valuations: Personal Injury

Discover the pioneering AI that automates the complex and laborious process of handling medical report-based personal injury claims. By identifying injuries and generating a claim value, ClaimPilot Injury eliminates inputting errors which can lead to inaccurate claim valuations and settlements.

Reduce the rate of claims progressing to Stage 3 and enhance your data insight with intelligent Know Your Opponent analysis.

Automated medical report analysis

Extracts and interprets clinical data, diagnoses, and prognosis

Strategic offer generation

AI-driven recommendations based on historical outcomes and client rules

Time efficiency

Reduces manual review and accelerates settlement timelines

Indemnity control

Supports consistent, evidence-based offers that reduce overpayment risk

Valuations: Hearing Loss

Automating and accelerating the handling of noise-induced hearing loss claims, ClaimPilot Hearing Loss evaluates and determines whether noise-induced hearing loss can be established, while providing handlers with a valuation of the claim.

Transformational efficiency, consistency and speed combine to streamline the NIHL claims process, lowering your indemnity spend while enhancing your client and handler experience.

Automated case analysis

Rapid assessment of medical, audiometric, and employment data

Strategic offer generation

AI-driven recommendations based on historical outcomes and client parameters

Time savings

Significant reduction in manual review and negotiation cycles

Indemnity control

Smarter offers lead to faster settlements and reduced claim costs

Valuations: Credit Hire

Turbocharge your credit hire claims handling with revolutionary automation, data-driven analysis and strategic offer generation. ClaimPilot Credit Hire is proven to deliver transformative savings, automating the review of credit hire packs, identifying key data points, and generating intelligent, evidence-based offers.

Significantly reduce costs associated with manual review and negotiation, while improving consistency and indemnity control, all in less time than it takes to fill up at the pump.

Automated pack analysis

Extracts and interprets key data from credit hire documentation

Strategic offer engine

Generates offers based on historical data, policy rules, and client preferences

Time & cost savings

Reduces manual handling and accelerates resolution

Indemnity optimisation

Helps control spend through consistent, data-backed decisions utilising contemporaneous basic hire rate data from multiple sources

Field

ClaimPilot Field orchestrates the activities of adjusters and repairers with auto-appointment scheduling for efficiency and customer convenience, while aiding productivity and quality via our mobile Field app.

This intuitive app allows adjusters to work faster, smarter, and more accurately – streamlining on-site claims handling with a focus on resolution rather than administration.

Smart routing

Optimises visit schedules and travel routes based on claim priority and location

Voice & photo capture

Enables hands-free documentation and rich media input

OCR integration

Instantly converts captured documents into structured data

Real-time sync

Updates ClaimPilot with field data as it’s captured no delays, no duplication

Fraud

Based on a sophisticated rules engine, ClaimPilot Fraud applies our renowned counter-fraud intelligence dataset to every claim, seeking out potential fraud while ensuring false positive results are minimised. It swiftly focuses attention on claims with the highest fraud risk and impact, allowing early strategic decisions to be made and providing the necessary evidence to fight the claim successfully.

Realtime integration with the claims process

Fraud rules built around multiple fraud topologies and class of claim

Contextual analysis to provide more effective risk scoring

Reduced false positives mean you can be assured that claims identified are truly indicative of fraud

Relevant Insights

Discover the latest insights and expert perspectives on agentic AI, plus explore how ClaimPilot is transforming the claims journey with real-world case studies.

Press Release UK & Ireland

Davies unveils new agentic AI features in its ClaimPilot product suite

Case Study UK & Ireland

Revolutionising claims handling through AI innovation

Blog UK & Ireland

The potential impact of agentic AI in insurance claims

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