Semaine nationale du service à la clientèle : le service à la clientèle comme profession, une entrevue avec Mikie Ulwick

I had the opportunity to sat down with Mikie Ulwick, Audit Coordinator, to discuss customer service as a profession. We discussed her professional journey, why she recommends the profession, and any audit software or technology she recommends a recent graduate should learn if interested in an Audit Coordinator position. Click below to watch our Q&A session.