Claims Solutions – North America

Expert claims solutions tailored to fit your needs

Customized and client-specific services

Our professional claims management team provides customized and client-specific services to meet the needs of managing general agents, self-insured corporations, domestic insurers, brokers, and syndicates.

Our people

Matt Button

CEO - Claims Solutions US & Global Head of M&A

Peter Wilson

Chief Operating Officer - Claims Solutions US

Glenn Backus

Chief Business Development Officer - Claims Solutions US

Paula Kenneson

Chief Financial Officer - Claims US

Tyson Ware

Head of Adjusting & Innovation - Claims Solutions US

Working With Us

We enhance our service with technology to deliver cost and time savings to our customers.

Claims Tracking

Real-time claims tracking

Virtual Reality Training

Industry-leading virtual reality training

Virtual Adjusting

Virtual claims support

Claims Administration Portal

Leading claims portal

Speech Analytics

Identify vulnerable customers

Drone Technology

Get the full picture

How we've helped our clients

Delivering Excellent Workers' Compensation and P&C Claim Programs Improved WC Claim Closure Rate

Pike County School District (PCS) is a rural school district that serves K-12 students in eastern Kentucky. The district is home to public educational facilities administered by PCS, including elementary, middle, and high schools, day treatment centers, and a learning academy.

Five Year Closing Ratio Improved from 96% to 140%.

ABC Fine Wine & Spirits is currently the country’s largest privately-owned fine wine and spirits merchant carrying fine wines, beers, spirits/liquors, sparkling wines, and champagnes from more than 140 retail locations across the state of Florida.

Our Staffing Model brings dedicated caseload team to Tennessee and Kentucky generating over 1,000 claims

Brit Global Specialty USA provides property and casualty coverage to more than 250 member cities, towns, villages, boroughs, water-sewer utilities and more through its Package First Program. The Package First Program targets populations of 50,000 constituents and under, with exceptions up to 100,000.

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