75%+ cost reduction for long-term storage of c.0.5bn calls.
Many organizations have amassed tens, or even hundreds of terabytes of legacy call recordings over the years, equating to billions of minutes of conversation. Often, these calls are stored on backup tapes, which are prone to deterioration over time and are difficult to maintain securely.
Various (sometimes competing) regulations dictate varying retention periods. Also, if litigation ensues, then specific recordings will need to be retained indefinitely whilst it continues.
Rather than attempting to maintain legacy call recordings, archived locally across multiple disparate sites around the world in a variety of formats, with Davies’ help you can centralize them to a single cloud-based platform with three major wins: lowering costs associated with legacy systems, reducing risk from non-compliant data, and easing operational friction.
Once you have tackled your call archiving, you can transform how your record and manage with our Call Recording solution.
We get it. Moving your call recording data into on central point is a big undertaking and a daunting task. Our team of experts are on hand to guide you through this process and make sure your business gets real value at the end of it all.