Davies’ E-claim enables customers to take control of their claim through proprietary AI technology. Integrated with policy data and using customized questions with dynamic responses, our unique admin functionality allows E-claim to be tailored and white labelled without lengthy system development.

Updating claims platforms in real time, Davies E-claim reduces claims lifecycles. API technology enables E-claim to incorporate other third-party data such as geolocation, mobile phone network provider and product validation. It delivers intelligent insights to claims handlers, reducing fraud and delivering efficiencies to the claims process to enhance the customer experience.

For insurers, this translates into a smarter, streamlined service, with enhanced fraud detection delivering a boost in customer satisfaction and reduction in complaints.