Company:

ClaimsPro LP

Claims Adjuster Trainee, Whitehorse, Yukon, Canada

Start Your Career in Insurance Claims with Canada's Leading Independent Adjusting Team

Are you looking for a career that combines investigation, problem-solving, customer interaction, and fieldwork? Do you have experience in construction, contracting, restoration, or a hands-on trade and want to transition into a professional career with growth potential?

We have an existing opening for a Claims Adjuster Trainee to join our team in Whitehorse, Yukon. This is an exciting opportunity for someone who enjoys variety, independence, and working directly with people to help them through unexpected events.

About the Role

This is a field-based position supporting claim investigations throughout Whitehorse and surrounding Yukon communities. While much of your administrative work can be completed remotely, you will also spend time visiting claim sites, meeting with policyholders, contractors, and other stakeholders.

A Unique Opportunity for the Right Candidate

This role is ideal for someone who enjoys a high degree of autonomy, is comfortable travelling throughout the Yukon, and wants to build expertise through hands-on experience. You'll have the opportunity to see a wide variety of claims, develop valuable investigative skills, and build a meaningful career while helping people during challenging times.

Yukon offers an exciting and unique claims environment. Because of the geographic size of the territory, travel is an important part of the role. Some claim inspections may require extended highway driving and occasional overnight stays. For individuals who enjoy independence, travel, and working outside of a traditional office setting, this can be an incredibly rewarding career.

As part of your onboarding experience, you'll receive dedicated virtual training and mentorship from experienced claims professionals based in Alberta, ensuring you have the support and guidance needed to succeed from day one.

What You'll Do

• Investigate and manage a variety of insurance claims
• Review policy coverages, conditions, limitations, and warranties
• Collect and evaluate information to support claim decisions
• Conduct site visits and inspections as required
• Prepare reports, documentation, and required claim forms
• Manage claim files in accordance with company service standards and performance expectations
• Maintain accurate reserves, payments, and file financials
• Deliver exceptional customer service to policyholders and stakeholders
• Collaborate with internal teams while managing files independently
• Utilize ClaimsPro's industry-leading digital claims platform

What Makes You Successful

We're looking for someone who is:

• A strong communicator, both verbally and in writing
• Comfortable working independently and taking initiative
• Analytical and able to problem-solve effectively
• Customer-focused and professional
• Adaptable in a fast-paced environment
• Comfortable using technology and learning new systems

Preferred Qualifications

• Experience in construction, contracting, restoration, building trades, or a related field is considered a strong asset
• Ability to obtain an Adjuster's License
• Demonstrated attention to detail and organizational skills
• Strong follow-up and time management abilities
• Proven ability to prioritize competing demands
• Proficiency with Microsoft Office and general computer applications
• Valid driver's license  
• Must currently reside in Whitehorse or the surrounding area

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

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