Our end-to-end solutions span property, liability, workers’ compensation, auto claims, long term care and disability insurance, and more, handling over one-million claims annually across the globe. At Davies, our professional claims management team provides customized and client-specific services to meet the needs of managing general agents, self-insured corporations, domestic insurers, brokers, syndicates, and other insurance entities.
We provide you and your policyholders with exceptional customer service, maximum efficiency, and above all respect.
Property
Performing 100,000 field inspections each year across all 50 states, our dedicated property division has the range and depth of expertise required to support both daily and CAT claims as well as the most complex property losses.
Casualty
We offer flexible services and pricing solutions by designing programs tailored to each client’s needs. Additionally, we provide third-party administrator services for a variety of insurance clients, including risk pools, conventional carriers, captives, and self-insureds. We believe in strong client relationships and have served several clients for 20+ years.
Transportation
With over 40 years’ experience in all trucking segments, heavy equipment, and personal auto adjusting and claims solutions, our expertise includes auto liability, personal and commercial auto third-party administrator services, and trucking and heavy equipment appraisals.
Life & Health
We ensure that your company is built for success during all business cycles by specializing in third-party administration of disability benefits and long-term care insurance.
Technology
We enable loss adjusters to assess, validate, and apply a reserve to a claim without needing to physically visit a site by leveraging innovative technology and propriety solutions.
Carriers & Corporate
Leverage our claims solutions to help you quickly handle claims when losses occur. We provide a full range of technical claims handling, adjusting, appraisals, and supply chain solutions for a variety of insurance policies.
MGAs, MGUs, & Brokers
Our claims business provides end to end solutions for property, liability, workers’ compensation, auto claims, and more, handling over 200,000 claims each year.
Public Sector
Protect your business and its reputation with expert claims solutions. We provide a full range of technical claims handling, adjusting, appraisals, and supply chain solutions for a variety of insurance policies.
InsurTech
Our claims business provides end-to-end solutions for property, liability, workers’ compensation, auto claims, and more, handling over 200,000 claims each year.
Lloyd’s of London
We have serviced Lloyd’s market daily for over 40 years. We provide a full range of technical claims handling, adjusting, appraisals, and supply chain solutions for a variety of insurance policies.
Captives, Pools, & Alternative Risk
Allow our expert claims professionals to help you get your claims services up and running. We provide a full range of technical claims handling, adjusting, appraisals, and supply chain solutions for a variety of insurance policies.
With our integrated claims capability and resources along with your client philosophy in mind, we provide:
Trust-based Partnerships
- Expertise in understanding your business needs and resolving a claim
- Accurately settling claims to mitigate costs and protect you from fraud
Timely Service
- Fast, quality claims services to protect your brand and reputation
- Nationwide coverage to support you wherever a claim occurs
Expansive Resources
- Flexible service options to provide the level of service that matches your needs
- Top of the line technology identifying 50% more fraudulent claims, saving insurers $1 million annually
Driven by Technology & Powered by Experience
We enhance our services with the latest technology to deliver cost and time savings to our clients.
Claims Tracking
The Davies Connect claims tracker keeps your policyholders in the loop at all times. With a unique iOS wallet card, customers receive real-time live updates on their claim, from initial notification to closure. Create a digital customer journey, from start to finish, with us.
Claims Administration Portal
With CQ Automation driving customer engagement and shorter claims lifecycles, and the CQ Live insurer portal providing access to an individual or complete claims portfolio at any time, we have the technology you need to ensure customer satisfaction.
Virtual Reality Training
Our cutting-edge VR training technology allows our teams to fully understand the scope of the challenges our customers face, from flooding to fire damage. With Davies VR, we put our teams on the scene, so when the worst happens, your customers have the quality support they need.
Speech Analytics
We use speech analytics to help our customers detect fraud far more quickly and accurately by highlighting when claims need further investigation, saving you time and money.
Virtual Adjusting
With virtual consultations – supported by our expert team of adjusters who can adapt their experience to both physical and virtual inspections – we can process claims rapidly and efficiently while reducing your costs by as much as 40%.
Learn more about how Davies leverages technology to better serve our clients.
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