March 9th 2023
Davies, the leading specialist professional services and technology business, serving insurance and highly regulated markets, today announced the appointment of David Leedham to Group Chief Transformation Officer as the business drives for international growth, innovation and digital transformation.
David joined Davies in 2018, through the acquisition of the Ember Group, a leading customer experience (CX) consulting and digital solutions business, where he had been CEO. He has since led the business’ growth and integration as it formed a new Consulting unit in Davies. Under David’s leadership and strategic direction, Davies’ consulting offering has grown significantly, providing its insurance and other global clients with a specialist range of CX, transformation, analytics and training solutions.
As Group Chief Transformation Officer, David will lead Davies’ transformation and M&A integration teams on a global basis, including in the U.S., where Davies has established and expanded its operations through a combination of strong organic and M&A growth in recent years.
Dan Saulter, Group CEO, Davies commented: “I congratulate David on his well-deserved promotion to Group Chief Transformation Officer. David has been instrumental in the successful growth of our Consulting business in recent years. He has a strong track record of executing transformational change for our clients, and I am looking forward to working with him as he does the same for us. I am also thrilled that once again we’ve been able to promote internally; investing in our people and giving them opportunities for career development is central to our success.”
David Leedham, Group Chief Transformation Officer, Davies said: “I am excited to move into this role which will see me working across the whole Davies business and internationally as well. As the global insurance market continues to face external pressures & challenges, Davies is committed to investing in technology to help our clients weather these more turbulent times.”
Over the past five years, in response to increasing appetite for digital solutions & automation capability from the insurance market, Davies has increased its investment in innovation and digital transformation more than fourfold, diversifying its international consulting and technology capability. This investment includes the 2021 acquisition of Sionic, which expanded its global technology transformation, digitalisation, international regulatory compliance, and risk management offering for its insurance, banking, and wider highly regulated clients.
Globally, Davies’ 6,500+ colleagues operate across ten countries, including the UK and the U.S. The business delivers professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development (R&D), innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.