Claims Solutions

Expert claims solutions tailored to fit your needs.

Providing Valuable Integrated Claims Capability & Resources

We offer a full range of technical claims services such as handling, adjusting, appraising, and providing supply chain solutions. Whether you need help building and managing your claims program end-to-end or field adjustment assistance, our claims solutions are designed to provide you with multidimensional support to operate your core business and grow your organization.

Our end-to-end solutions span property, liability, workers’ compensation, auto claims, long term care and disability insurance, and more, handling over one-million claims annually across the globe. At Davies, our professional claims management team provides customized and client-specific services to meet the needs of managing general agents, self-insured corporations, domestic insurers, brokers, syndicates, and other insurance entities.

We provide you and your policyholders with exceptional customer service, maximum efficiency, and above all respect.

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End-to-End Claims Solutions

Property

Performing 100,000 field inspections each year across all 50 states, our dedicated property division has the range and depth of expertise required to support both daily claims and the most complex property losses.

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Casualty

We offer flexible services and pricing solutions by designing programs tailored to each client’s needs. Additionally, we provide third-party administrator services for a variety of insurance clients, including risk pools, conventional carriers, captives, and self-insureds. We believe in strong client relationships and have served several clients for 20+ years.

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Transportation

With over 40 years’ experience in all trucking segments, heavy equipment, and personal auto adjusting and claims solutions, our expertise includes auto liability, personal and commercial auto third-party administrator services, and trucking and heavy equipment appraisals.

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Life & Health

We ensure that your company is built for success during all business cycles by specializing in third-party administration of disability benefits and long-term care insurance.

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Technology

We enable loss adjusters to assess, validate, and apply a reserve to a claim without needing to physically visit a site by leveraging innovative technology and propriety solutions.

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Carriers & Corporate

Leverage our claims solutions to help you quickly handle claims when losses occur. We provide a full range of technical claims handling, adjusting, appraisals, and supply chain solutions for a variety of insurance policies.

MGAs, MGUs, & Brokers

Our claims business provides end to end solutions for property, liability, workers’ compensation, auto claims, and more, handling over 200,000 claims each year.

Public Sector

Protect your business and its reputation with expert claims solutions. We provide a full range of technical claims handling, adjusting, appraisals, and supply chain solutions for a variety of insurance policies.

InsurTech

Our claims business provides end-to-end solutions for property, liability, workers’ compensation, auto claims, and more, handling over 200,000 claims each year.

Lloyd’s of London

We have serviced Lloyd’s market daily for over 40 years. We provide a full range of technical claims handling, adjusting, appraisals, and supply chain solutions for a variety of insurance policies.

Captives, Pools, & Alternative Risk

Allow our expert claims professionals to help you get your claims services up and running. We provide a full range of technical claims handling, adjusting, appraisals, and supply chain solutions for a variety of insurance policies.

With our integrated claims capability and resources along with your client philosophy in mind, we provide:

Trust-based Partnerships

Trust-based Partnerships

  • Expertise in understanding your business needs and resolving a claim
  • Accurately settling claims to mitigate costs and protect you from fraud
Timely Service

Timely Service

  • Fast, quality claims services to protect your brand and reputation
  • Nationwide coverage to support you wherever a claim occurs
Expansive Resources

Expansive Resources

  • Flexible service options to provide the level of service that matches your needs
  • Top of the line technology identifying 50% more fraudulent claims, saving insurers $1 million annually

Driven by Technology & Powered by Experience

We enhance our services with the latest technology to deliver cost and time savings to our clients.

Claims Tracking

The Davies Connect claims tracker keeps your policyholders in the loop at all times. With a unique iOS wallet card, customers receive real-time live updates on their claim, from initial notification to closure. Create a digital customer journey, from start to finish, with us.

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Claims Administration Portal

With CQ Automation driving customer engagement and shorter claims lifecycles, and the CQ Live insurer portal providing access to an individual or complete claims portfolio at any time, we have the technology you need to ensure customer satisfaction.

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Virtual Reality Training

Our cutting-edge VR training technology allows our teams to fully understand the scope of the challenges our customers face, from flooding to fire damage. With Davies VR, we put our teams on the scene, so when the worst happens, your customers have the quality support they need.

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Speech Analytics

We use speech analytics to help our customers detect fraud far more quickly and accurately by highlighting when claims need further investigation, saving you time and money.

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Virtual Adjusting

With virtual consultations – supported by our expert team of adjusters who can adapt their experience to both physical and virtual inspections – we can process claims rapidly and efficiently while reducing your costs by as much as 40%.

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Learn more about how Davies leverages technology to better serve our clients.

Get In Touch

Claims Leadership Team

Matt Button

CEO, Davies U.S.

Walt Leddy

CEO, Property

Peter Paul Lucas

CEO, Life & Health

Peter Wilson

COO, Casualty & Transportation

Paula Kenneson

CFO, Claims Solutions