Learning Solutions

Taking the skills agenda forward...

Davies takes pride in offering Learning Solutions that help our clients to get the very best from their people, that are relevant in a digital world and that are always focussed on the learner and their experience.

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Why learn with Davies

We are recognised as a Top 50 Training Provider by Apprentices in the Rate My Apprenticeships Awards (out of 2150 providers).

100%

We have a 100% pass rate of which 95% passed first time, 60% of those achieved a Distinction.

70-80% of learning is forgotten within 2 weeks. Our technology Errol Owl can help retain this knowledge.

years’ experience creating innovative digital design, from engaging e-Learning to immersive videos.

We are the largest provider of insurance standards, including Certificate, Diploma and Advanced Diploma levels’.

3000

learners have experienced our facilitated bespoke workshops in the last 12 months.

We are renowned for our specialist approach to delivering apprenticeship programmes and support for professional qualifications, to the Insurance, Financial Services and wider highly regulated sectors. We have an expertise in designing and delivering learning solutions to help customer services, sales and leadership teams also.

Our apprenticeship success is built on the high quality sector specialists, whether they be our coaches, tutors or our leadership team. Having the very best people helps us to provide a consultative approach to designing programmes, to fit specific employers’ needs and is backed up by our unstinting focus on putting the apprentice’s development at the centre of all we do. Our success is evidenced by our strong growth, fuelled by employer recommendations and referrals, where our clients experience the very highest of pass rates and levels of Distinctions.

We provide engaging and bespoke learning solutions that are created by our own learning experts. We provide a digital first approach, allowing for virtual or face-to-face facilitation and content. We also provide our proprietary learning retention technology to our learners post intervention. Our guiding principle when creating our solutions is that people are at the heart of everything we do, and this is brought to life when we see measurable improvement in performance and engagement through the learning experiences we create.

Increasingly our clients are benefiting from the combination of our apprenticeship and digital expertise, and our ability to develop solutions consultatively in response to changing employer and sector needs. We can bring together digital learning with our apprenticeship programmes, improving the learning experience and developing digitally savvy employees.

HOW WE HELP OUR CLIENTS

Three Case Study

Championing Team Leaders to embed a skills development culture at the heart of Three’s customer operations.

Bupa Case Study

We believe outputs should be delivered as tailored and specific to the client as possible, to make this happen we...

Marsh & McLennan Case Study

Marsh has a very successful graduate scheme, but was unsure whether an apprenticeship programme was appropriate for this audience ...

Towergate Case Study

With the launch of the Sales Executive Level 4 trailblazer apprenticeship Towergate hoped to redesign their Sales Programme and align it to the apprenticeship.

Halfords Case Study

Halfords commissioned us to conduct a detailed analysis of their learning needs and provide advice, guidance and ideas for improvement...

Skipton Case Study

Skipton Building Society was launching a web chat option to its customers for the first time and sought our help before the ‘go live’ date to...

Simba Case Study

Simba is a growing mattress company that asked for our support to establish its operation and position it for growth. We completed several ...

Bulb Case Study

One of the fastest growing energy suppliers asked us to help their key support teams improve the way they work with and look after the needs of...

TK Maxx Case Study

This organisation needed to improve its existing induction programme. They faced challenges of significant attrition with an average of 70% of...

RSA Case Study

RSA were aware that their in-house LMS was perhaps not being used to its fullest potential.

Aon Case Study

We have worked with Aon since the inception of levy funding over 3 years ago.

Webinar Recording: Maximising the Apprenticeship Levy
Carolyn Blunt - BD Director, Learning Solutions
My experience as a Financial Advisor apprentice

Hear from some of our clients

We have worked with Davies Learning Solutions (Formerly FWD) for over 5 years. This includes programmes for both our school leaver & graduate intakes each year. DLS are genuine specialists in the insurance sector, & our apprentices really benefit from this via the experience & expertise of their coaches & tutors. We also particularly value the consultative approach their management team bring; always looking for ways to bespoke to our needs & integrate with our own learning interventions, plus looking to adapt & evolve programmes based on feedback from our apprentices. I wouldn’t hesitate in recommending DLS as the leading Insurance apprenticeship training provider.

Sian Carter, Emerging Talent Business Partner, Lloyd's

“Our ‘partnership’ approach ensures that the requirements for end point assessments are clearly laid out to employers and apprentices, with plenty of support and guidance provided to ensure a positive experience and the best chance of a successful outcome. The effectiveness of this approach is demonstrated through Davies’ 95% first time pass rate which puts them among the top performers in our portfolio of 70+ training providers. Regular meetings between us and Davies means that we enjoy a positive relationship built on trust, collaboration and a mutual desire to provide the best possible experience for apprentices and their employers.”

Jake Tween, DSW Head of Apprenticeships

“Having worked closely with Jo over the last 2 years as part of the Davies Learning Solutions apprenticeship programme, I have nothing but positive things to say. Jo is organised and gives clear and concise direction to both apprentices and managers responsible for those apprentices. Whenever explaining a task or process, she provides a detailed explanation of what is expected and she always makes herself available to discuss any issues or concerns. Jo has a passion for what she does and this shines through along with a real desire for the apprentices to succeed.”

Alex Murphy, Manager - Loans & Private Finance Operations, M&G

“Davies Learning Solutions pride themselves on working in true partnerships, we have seen the dedication from the Client Solutions Team to ensure this is the case. They have been flexible and accommodating, whilst guiding and supporting us to achieve our goals. In response to 2020 challenges Davies Learning Solutions switched the programme from face-to-face delivery to remote and successfully re-designed the modules to fit this model.”

Ian Sadler, Towergate

“Based on previous bad experience of apprenticeship providers, Davies Learning Solutions has been a breath of fresh air. They have been fantastic in their approach to communication, updates, enthusiasm and support towards the learners and to myself as a main employer contact. We very much appreciate the inclusive line Davies takes with both learners and their line managers and believe this will be fundamental to the success of the programme.”

Rachael Gamberini, Talent & Development Partner, NHBC

“I can tell that my coach genuinely wants to help me pass my exams and get the most out of the apprenticeship that I can. His enthusiasm and support has helped keep me stay motivated and encouraged throughout my journey so far and given me the determination to aim high and get the best results”

Aimie - Level 3 Insurance Practitioner Apprentice

“We launched our graduate scheme in December 2019 and have been delighted by the support we have had from Davies Learning Solutions. We have been particularly pleased with the quality of their specialist coaches and tutors. The positive feedback from our graduates demonstrated the benefit of integrating the apprenticeship with our existing graduate scheme and has overcome our concerns about its appropriateness for a graduate audience. We are extending this programme to all our graduates in 2020/21.”

David Chesham, Mars

"Brakes have worked with Davies Learning Solutions (formerly FWD Training & Consultancy Ltd) for several years now and have a close partnership regarding the delivery of the Advanced Credit Controller Apprenticeship. Our partnership approach ensures that Davies Learning Solutions understand our business and apprentice needs, leading to a bespoke and beneficial apprenticeship programme. Plenty of support, advice and guidance is provided throughout the programme especially by the assigned Coach to ensure a positive experience and the best chance of a successful outcome. The effectiveness of this approach and delivery is demonstrated through our high success rates. Regular meetings and calls between Brakes and Davies Learning Solutions mean that we enjoy a positive relationship built on trust, partnership and a mutual desire to provide the best possible experience for our apprentices. We work across over 20 training providers providing various apprenticeship programmes and I can honestly say our experiences with Davies Learning Solutions have been great."

Kate Ewbank, Head of Apprenticeships, Brakes

Management Team

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