{"id":2284,"date":"2021-08-19T07:14:32","date_gmt":"2021-08-19T07:14:32","guid":{"rendered":"https:\/\/technology.davies-group.com\/?post_type=main-shelf&#038;p=267"},"modified":"2024-10-08T06:26:46","modified_gmt":"2024-10-08T10:26:46","slug":"claims-management","status":"publish","type":"shelf","link":"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/","title":{"rendered":"Claims Management"},"content":{"rendered":"<div class=\"wp-block hero-curved  align bg-primary\">\n    <div class=\"grid p-0\">\n        <div class=\"gradient bg-shelf-gradient\"><\/div>\n        <div class=\"content _container p-0 d-flex\">\n            <div class=\"heading text-white align-self-center d-none d-sm-block\"><h1><span class=\"TextRun SCXW104100334 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104100334 BCX0\">Give your customers the <strong>claims experience they deserve<\/strong><\/span><\/span><span class=\"EOP SCXW104100334 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:256}\">\u00a0<\/span><\/h1>\n<h2><\/h2>\n<\/div>\n            <div class=\"image align-self-end mb-1\">\n                                    <img decoding=\"async\" class=\"img-fluid\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/08\/Claims-01@2x-1.png\" alt=\"\"\/>\n                            <\/div>\n        <\/div>\n        <div class=\"curve curve1\"><\/div>\n    <\/div>\n    <div class=\"text-center text-white d-sm-none pb-3 px-3\"><h1><span class=\"TextRun SCXW104100334 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104100334 BCX0\">Give your customers the <strong>claims experience they deserve<\/strong><\/span><\/span><span class=\"EOP SCXW104100334 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:256}\">\u00a0<\/span><\/h1>\n<h2><\/h2>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block py-3 award-logos  align\">\n    <div class=\"container\">\n    <h4 class=\"text-white text-center py-3 px-2\">See some of our achievements below<\/h4>\n    <div class=\"text-center awards mb-3\">\n\n                                                    <img decoding=\"async\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/08\/Insurance-Times-Tech-and-Innovation-Award-2019@2x.png\" alt=\"Insurance Times Tech and Innovation Award 2019\"\n                     class=\"d-block d-sm-inline img-fluid mb-2 mx-auto mx-sm-0 pb-md-0\">\n\n                                            <img decoding=\"async\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/08\/Insurance-Times-Claims-Excellence-Award-2021@2x.png\" alt=\"Insurance Times Claims Excellence Award 2021\"\n                     class=\"d-block d-sm-inline img-fluid mb-2 mx-auto mx-sm-0 pb-md-0\">\n\n                                            <img decoding=\"async\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/08\/Insurance-Times-Claims-Excellence-Award-2020@2x.png\" alt=\"Insurance Times Claims Excellence Award 2020\"\n                     class=\"d-block d-sm-inline img-fluid mb-2 mx-auto mx-sm-0 pb-md-0\">\n\n                                            <img decoding=\"async\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/08\/Insurance-Times-Awards-2019@2x.png\" alt=\"\"\n                     class=\"d-block d-sm-inline img-fluid mb-2 mx-auto mx-sm-0 pb-md-0\">\n\n                    \n    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"wp-block splodge-right  align bg-primary text-white py-5 px-3 px-sm-0\">\n\n    \n        <div class=\"container px-0\">\n            <div class=\"d-flex\">\n                <div class=\"text-left w-100\">\n\n                    \n\n                                                    <span class=\"splodge-bg-colour float-sm-right mb-3 ml-4\" style=\"max-width:400px; \">\n                                <img decoding=\"async\" class=\"image-over-splodge\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/08\/CLAIMS-semi-masked-2-@2x.png.png\" alt=\"\" style=\"outline-offset: -1px; outline: 5px solid #114b5f; max-width: 400px;\" \/>\n                                <img decoding=\"async\" class=\"splodge1\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/themes\/daviesgroup-na\/assets\/splodges\/splodge-teal.png\" style=\"max-width: 400px;\" \/>\n                                                                <\/span>\n                                \n\n                                \n\n                                            <div class=\"splodge-text pt-5 pt-sm-4 d-inline-block d-sm-block\">\n                                                <h2 class=\"sub-heading\"><\/h2>\n                                                <h5 class=\"sub-heading text-white\">The service you deliver is integral to the success of your business.<\/h5>\n                                                                                                    <span><p>With the right technology, we can help you heighten your customer experience, improve underwriting performance, and streamline processes.<\/p>\n<p>&nbsp;<\/p>\n<\/span>\n                                                \n                                                                                                                                                            <div class=\"mt-sm-5 mt-md-0 mx-4 mx-md-0 pt-4 d-flex even-columns flex-column flex-sm-row\">\n                                                                                                                            <div class=\"text-center flexcol px-4 pr-md-4 float-left\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2886 size-medium\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/11\/Claims-homepage@2x-300x167.png\" alt=\"\" width=\"300\" height=\"167\" srcset=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/11\/Claims-homepage@2x-300x167.png 300w, https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/11\/Claims-homepage@2x.png 468w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><em><strong>70%<\/strong> reduction in claim lifecycle using E-claim.<\/em><\/p>\n<\/div>\n                                                                                                                                                                                            <div class=\"text-center flexcol px-4 pr-md-4\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2887 size-medium\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/11\/Claims-homepage-2@2x-300x167.png\" alt=\"\" width=\"300\" height=\"167\" srcset=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/11\/Claims-homepage-2@2x-300x167.png 300w, https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/11\/Claims-homepage-2@2x.png 468w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><em><strong>50%<\/strong> more fraudulent claims identified by those insurers using our technology &#8211; saving them $1.3m+ annually.<\/em><\/p>\n<\/div>\n                                                            \n                                                            \n                                                        <\/div>\n                                                                                                                                                                                                <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n\n<div class=\"wp-block pb-5 text-left-image-right  align bg-white\">\n\n        \n\n        <div class=\"container-lg px-0\">\n            <div class=\"flex-column-reverse flex-sm-row row\">\n                <div class=\"col-12 col-sm-7 px-3 landscape-padding-tl\">\n                    <div class=\"text-right-spacing pt-5\">\n                        <h2 class=\"sub-heading\">\n                            How we help                         <\/h2>\n                        <h5 class=\"sub-heading\"><\/h5>\n                        <p>Driven by technology and powered by experience, Davies provides a suite of services to support you and your customers through the end-to-end claims journey. As the only provider with product validation provision, we work hard to deliver the best results possible, continuously investing in technology, automation, and team training for the ultimate customer experience.<\/p>\n                    <\/div>\n                                    <\/div>\n                <div class=\"col-12 col-sm-5 pr-0 left-right-block\">\n                                            <img decoding=\"async\" class=\"float-sm-right img-fluid mx-0 pr-0 pl-4 pb-3\" style=\"width: 100%!important;\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/08\/CLAIMS-observational-image8@2x.png\" alt=\"\" \/>\n                                    <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n\n\n\n<div class=\"wp-block py-3 product-pods  align\">\n    <div class=\"container px-0\">\n        <div class=\"d-md-flex row\">\n\n                            <h2 class=\"text-center sub-heading w-100 pt-2\"> What we do<\/h2>\n            \n                                                                           <div id=\"pod-0341\" class=\"col-12 col-md-6 my-3 pod\">\n                    <div class=\"panel-group bg-shelf-primary rounded-lg py-4 px-3 pb-1 h-100 \">\n                    <div class=\"panel panel-default\">\n                        <div class=\"panel-heading d-flex align-items-center justify-content-start pod-panel\">\n                            <img decoding=\"async\" class=\"pod-icon\"\n                                 src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/themes\/daviesgroup-na\/assets\/pod-icon.svg\"\/>\n                            <h5 class=\"pod-headline text-primary\">Basic Hire Rate<\/h5>\n                            <a class=\"ml-auto d-inline d-md-none btn btn-outline-primary arrow\" data-toggle=\"collapse\"\n                               href=\"#collapse0341\"><i\n                                    class=\"fas fa-chevron-down\"><\/i><\/a>\n                        <\/div>\n\n                        <div id=\"collapse0341\" class=\"panel-collapse collapse d-md-block\">\n                            <div class=\"panel-body\">\n                                <div class=\"pt-2 sm:pb-0 pb-5\">\n                                    With Davies pioneering validation tool, and our dedicated team of claims experts, we can help you find the evidence you need to protect your business and reduce costs.                                  <\/div>\n                                <a href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/product\/basic-hire-rate\/\"\n                                   class=\"btn btn-outline-primary icon arrow-right right product-button\">Discover more<\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <\/div>\n                <\/div>\n                                                               <div id=\"pod-1297\" class=\"col-12 col-md-6 my-3 pod\">\n                    <div class=\"panel-group bg-shelf-primary rounded-lg py-4 px-3 pb-1 h-100 \">\n                    <div class=\"panel panel-default\">\n                        <div class=\"panel-heading d-flex align-items-center justify-content-start pod-panel\">\n                            <img decoding=\"async\" class=\"pod-icon\"\n                                 src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/themes\/daviesgroup-na\/assets\/pod-icon.svg\"\/>\n                            <h5 class=\"pod-headline text-primary\">Fighting fraud with data<\/h5>\n                            <a class=\"ml-auto d-inline d-md-none btn btn-outline-primary arrow\" data-toggle=\"collapse\"\n                               href=\"#collapse1297\"><i\n                                    class=\"fas fa-chevron-down\"><\/i><\/a>\n                        <\/div>\n\n                        <div id=\"collapse1297\" class=\"panel-collapse collapse d-md-block\">\n                            <div class=\"panel-body\">\n                                <div class=\"pt-2 sm:pb-0 pb-5\">\n                                    Insurance fraud costs the US billions of dollars annually. Our proprietary software allows you to simply and effectively integrate real-time fraud detection into your claims processes.                                  <\/div>\n                                <a href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/product\/fighting-fraud\/\"\n                                   class=\"btn btn-outline-primary icon arrow-right right product-button\">Discover more<\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <\/div>\n                <\/div>\n                                                               <div id=\"pod-2557\" class=\"col-12 col-md-6 my-3 pod\">\n                    <div class=\"panel-group bg-shelf-primary rounded-lg py-4 px-3 pb-1 h-100 \">\n                    <div class=\"panel panel-default\">\n                        <div class=\"panel-heading d-flex align-items-center justify-content-start pod-panel\">\n                            <img decoding=\"async\" class=\"pod-icon\"\n                                 src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/themes\/daviesgroup-na\/assets\/pod-icon.svg\"\/>\n                            <h5 class=\"pod-headline text-primary\">Legal AI<\/h5>\n                            <a class=\"ml-auto d-inline d-md-none btn btn-outline-primary arrow\" data-toggle=\"collapse\"\n                               href=\"#collapse2557\"><i\n                                    class=\"fas fa-chevron-down\"><\/i><\/a>\n                        <\/div>\n\n                        <div id=\"collapse2557\" class=\"panel-collapse collapse d-md-block\">\n                            <div class=\"panel-body\">\n                                <div class=\"pt-2 sm:pb-0 pb-5\">\n                                    Our legal AI enables injury claims handlers to action Ministry of Justice Stage 3 claims at a single click of a button..                                <\/div>\n                                <a href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/product\/legal-ai\/\"\n                                   class=\"btn btn-outline-primary icon arrow-right right product-button\">Discover more<\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <\/div>\n                <\/div>\n                                                               <div id=\"pod-3227\" class=\"col-12 col-md-6 my-3 pod\">\n                    <div class=\"panel-group bg-shelf-primary rounded-lg py-4 px-3 pb-1 h-100 \">\n                    <div class=\"panel panel-default\">\n                        <div class=\"panel-heading d-flex align-items-center justify-content-start pod-panel\">\n                            <img decoding=\"async\" class=\"pod-icon\"\n                                 src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/themes\/daviesgroup-na\/assets\/pod-icon.svg\"\/>\n                            <h5 class=\"pod-headline text-primary\">Claims AI<\/h5>\n                            <a class=\"ml-auto d-inline d-md-none btn btn-outline-primary arrow\" data-toggle=\"collapse\"\n                               href=\"#collapse3227\"><i\n                                    class=\"fas fa-chevron-down\"><\/i><\/a>\n                        <\/div>\n\n                        <div id=\"collapse3227\" class=\"panel-collapse collapse d-md-block\">\n                            <div class=\"panel-body\">\n                                <div class=\"pt-2 sm:pb-0 pb-5\">\n                                    Reduce claims handling time \u2013 and mistakes \u2013 with our automated claims processing service. With simple deployment and an intuitive interface, Davies Claims AI Kuarterback can handle 85% of your low-value claims.                                  <\/div>\n                                <a href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/product\/claims-ai\/\"\n                                   class=\"btn btn-outline-primary icon arrow-right right product-button\">Discover more<\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <\/div>\n                <\/div>\n                                                               <div id=\"pod-4177\" class=\"col-12 col-md-6 my-3 pod\">\n                    <div class=\"panel-group bg-shelf-primary rounded-lg py-4 px-3 pb-1 h-100 \">\n                    <div class=\"panel panel-default\">\n                        <div class=\"panel-heading d-flex align-items-center justify-content-start pod-panel\">\n                            <img decoding=\"async\" class=\"pod-icon\"\n                                 src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/themes\/daviesgroup-na\/assets\/pod-icon.svg\"\/>\n                            <h5 class=\"pod-headline text-primary\">Product Validation<\/h5>\n                            <a class=\"ml-auto d-inline d-md-none btn btn-outline-primary arrow\" data-toggle=\"collapse\"\n                               href=\"#collapse4177\"><i\n                                    class=\"fas fa-chevron-down\"><\/i><\/a>\n                        <\/div>\n\n                        <div id=\"collapse4177\" class=\"panel-collapse collapse d-md-block\">\n                            <div class=\"panel-body\">\n                                <div class=\"pt-2 sm:pb-0 pb-5\">\n                                    Instantly settle and save up to 30% on claims for contents replacement, including white goods, electronics, bike, drone &#038; e-scooter claims with Davies Product Validation                                 <\/div>\n                                <a href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/product\/product-validation\/\"\n                                   class=\"btn btn-outline-primary icon arrow-right right product-button\">Discover more<\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <\/div>\n                <\/div>\n                                                               <div id=\"pod-5596\" class=\"col-12 col-md-6 my-3 pod\">\n                    <div class=\"panel-group bg-shelf-primary rounded-lg py-4 px-3 pb-1 h-100 \">\n                    <div class=\"panel panel-default\">\n                        <div class=\"panel-heading d-flex align-items-center justify-content-start pod-panel\">\n                            <img decoding=\"async\" class=\"pod-icon\"\n                                 src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/themes\/daviesgroup-na\/assets\/pod-icon.svg\"\/>\n                            <h5 class=\"pod-headline text-primary\">E-Claim<\/h5>\n                            <a class=\"ml-auto d-inline d-md-none btn btn-outline-primary arrow\" data-toggle=\"collapse\"\n                               href=\"#collapse5596\"><i\n                                    class=\"fas fa-chevron-down\"><\/i><\/a>\n                        <\/div>\n\n                        <div id=\"collapse5596\" class=\"panel-collapse collapse d-md-block\">\n                            <div class=\"panel-body\">\n                                <div class=\"pt-2 sm:pb-0 pb-5\">\n                                    Enhance your customer experience and reduce claims resolution time by up to 70% with our intelligent data capture facilities.                                  <\/div>\n                                <a href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/product\/e-claim\/\"\n                                   class=\"btn btn-outline-primary icon arrow-right right product-button\">Discover more<\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <\/div>\n                <\/div>\n            \n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"wp-block py-4 testimonial  align\">\n    <!-- testimonial section -->\n                <div class=\"container\">\n            <div class=\"row \">\n                <div class=\"quote col-12 col-md-9 mx-auto text-center pb-5\">\n                    <backquote class=\"pb-2\">From our perspective, it\u2019s been a model managed service. We\u2019re benefiting from powerful speech analytics software, without having to buy it and we\u2019re able to call on Davies\u2019 experts to ensure it\u2019s delivering the insights we need.<\/backquote>\n                    <span class=\"name pt-2\">Simon Evans<\/span>\n                    <span class=\"job-title\" style=\"line-height: 1em;\"> Business Performance Director, Vitality<\/span>\n                <\/div>\n            <\/div>\n            <\/div>\n            <\/div>\n\n\n\n<div class=\"wp-block expanding-content pb-5  align bg-light\">\n\n<!-- SECTION SPLODGE LEFT  -->\n<div class=\"container-lg px-0\">\n    <div class=\"d-flex\">\n        <div class=\"splodge-left d-md-flex justify-content-start text-left w-100\">\n\n                        <img decoding=\"async\" class=\"float-sm-none float-left flip img-fluid mx-0 pl-0\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/08\/CLAIMS-observational-image5@2x.png\" style=\"max-height: 350px; max-width:100%!important;\" \/>\n                \n        \n                    <div class=\"pt-sm-5 my-auto px-3 px-md-5 \">\n                                            <h2 class=\"sub-heading\">Find out more about what Davies claims technology can do for you <\/h2>\n                                                                            <span class=\"text-black\"><p>At Davies, we seek to support our clients throughout the end-to-end claims process, simplifying procedures and enhancing productivity. In addition to our comprehensive suite of claims technology, we are continuing to invest in tech internally, to ensure that our teams \u2013 and your customers \u2013 have the best support throughout the claims process.<\/p>\n                                                                        <a href=\"#expandingcontent384503924\" class=\"btn btn-primary btn-mobile-centred\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"expandingcontent\">\n                                        <span class=\"collapsed\">\n                                       View more <i class=\"far fa-eye\"><\/i>\n                                        <\/span>\n                                        <span class=\"expanded\">\n                                        Hide <i class=\"far fa-eye-slash\"><\/i>\n                                        <\/span>\n                                        <\/a>\n                                    \n                                <\/span>\n                            \n                    <\/div>\n        <\/div>\n    <\/div>\n\n    <div id=\"expandingcontent384503924\" class=\"collapse pb-4 pt-2 px-3\" >\n            <div class=\"px-4 py-4 rounded-lg bg-white text-black\">\n                                                                        <div class=\"even-columns d-lg-flex\">\n                                                                \n                                                                            <div><ul>\n<li><strong>Virtual adjusting<\/strong> \u2013 Sometimes, claims don\u2019t need a physical inspection for a satisfactory resolution. That\u2019s where virtual adjusting can play its part.<\/li>\n<li><strong>Claims admin portal (CQ)<\/strong> \u2013 Drive customer engagement and shorter claims lifecycles, while reducing indemnity spend and engendering operational expenditure savings, with Davies CQ.<\/li>\n<li><strong>VR training<\/strong> \u2013 Helping your team to understand what it\u2019s like on the other side of the claims process, building empathy as well as efficiency into your service provision.<\/li>\n<li><strong>Interactive diagnostics<\/strong> \u2013 Our smart, interactive diagnostics app has been designed to help customers simply resolve home emergency problems in the short term, decreasing likely costs and damage until professional support can attend.<\/li>\n<li><strong>Automation in vehicle rental process<\/strong> \u2013 Davies can help you to reduce the cost of vehicle claims, while enhancing the customer experience, with end-to-end vehicle rental, third party intervention, and new vehicle replacement automation.<\/li>\n<li><strong>Claims tracker<\/strong> \u2013 Providing policyholders with access to real-time live updates as their claims progress.<\/li>\n<li><strong>Drone surveying<\/strong> \u2013 Fast and cost-effective, we can deploy drones to survey the most awkward claim sites for a speedier resolution.<\/li>\n<\/ul>\n<\/div>\n                                                            <\/div>\n\n                                            \n             <\/div>\n            <\/div>\n<\/div>\n\n\n\n\n<\/div> <!-- CLOSE MAIN DIV  -->\n\n\n<div class=\"wp-block blogs bg-light  align\">\n    <!-- blog section starts here -->\n\n\n    \n<div class=\"blog py-3 bg-shelf-primary\">\n<div class=\"container px-0\">\n<div class=\"row py-4 px-0 mx-3 justify-content-between\">\n\n                                                        <div class=\"pt-xl-4 pb-0\">\n                    <div class=\"row py-0 px-0 mb-sm-4 px-sm-0 px-3\">\n\n                            <div class=\"col-xl-5 col-md-6 col-sm-6 col-12 pr-2 mb-3 mb-md-0\">\n                                                        <\/div>\n                            <div class=\"col-md-6 col-xl-6 col-sm-6 col-12\">\n                            <div class=\"blog-tag sm:text-center\">CLAIMS MANAGEMENT                            <\/div>\n                                <a href=\" https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/blog\/davies-announces-two-senior-promotions-as-it-brings-together-its-claims-operations-and-retires-johns-eastern-brand\/\"> <h4 class=\"blog-title text-primary sm:text-center\">\n                                    Davies announces two senior promotions as it brings together its claims operations and retires Johns Eastern brand\u00a0                                <\/h4> <\/a>\n                                <div class=\"blog pt-2 px-1 d-md-block d-none\">\n                                    <p><b><span data-contrast=\"none\">Sarasota, Florida, US \u2013 February 19, 2024 &#8211; Davies,<\/span><\/b><span data-contrast=\"none\"> the leading specialist professional services and technology business serving insurance and highly regulated markets, has made two key senior promotions and has announced it will rebrand Johns Eastern, the specialist third-party administration (TPA) and independent adjusting firm, to Davies as it continues its rapid expansion of operations in North America.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;335559685&quot;:-20,&quot;335559737&quot;:-20,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n                                <\/div>\n                                <a href=\" https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/blog\/davies-announces-two-senior-promotions-as-it-brings-together-its-claims-operations-and-retires-johns-eastern-brand\/\" class=\"blog-button-featured-blog mt-4 btn btn-outline-primary icon arrow-right right mb-1 btn-mobile-centred\">Read on<\/a>\n                            <\/div>\n\n                    <\/div>\n                <\/div>\n                                        \n\n\n    \n\n                    <div class=\"row mx-0 my-0 py-3 py-sm-0 justify-content-between px-sm-0 px-3 w-full\">\n                                                                                                    <div class=\"col-12 col-sm-4 px-sm-2 pb-4 pt-3 pr-2\">\n                                                                <div class=\"blog shelf-blog-text pt-2 px-1\">\n                                    <div class=\"blog-tag sm:text-center pt-3 pt-md-0\">\n                                    CLAIMS MANAGEMENT<\/div>\n                                        <a href=\" https:\/\/davies-group.com\/northamerica\/blog\/davies-announces-acquisition-of-leading-international-forensic-accounting-firm-mdd-adding-new-capabilities-and-new-markets-to-its-global-business\/\">  <h4 class=\"blog-title text-primary sm:text-center\">\n                                        Davies announces acquisition of leading international forensic accounting firm, MDD, adding new capabilities and new markets to its global business                                    <\/h4><\/a>\n                                      <span class=\"d-md-block d-none\"> <p><b><span data-contrast=\"auto\">LONDON, UK \u2013 13 February 2024<\/span><\/b><span data-contrast=\"auto\"> &#8211; <\/span><b><span data-contrast=\"auto\">Davies<\/span><\/b><span data-contrast=\"auto\">, the leading specialist professional services and technology business serving insurance and highly regulated markets, today announced that it has signed a deal to acquire the leading international forensic accounting firm, Matson, Driscoll &amp; Damico (\u201cMDD\u201d).<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;469777462&quot;:[4252],&quot;469777927&quot;:[0],&quot;469777928&quot;:[3]}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n <\/span>\n                                        <div class=\"d-block shelf-blog-button\">\n                                          <a href=\"https:\/\/davies-group.com\/northamerica\/blog\/davies-announces-acquisition-of-leading-international-forensic-accounting-firm-mdd-adding-new-capabilities-and-new-markets-to-its-global-business\/\" class=\"btn btn-outline-primary icon arrow-right right mt-md-0 mt-sm-3 mt-md-0 mt-4 btn-mobile-centred\">Read on<\/a>\n                                          <\/div>\n                                     <\/div>\n\n\n\n                            <\/div>\n\n                                                                            <div class=\"col-12 col-sm-4 px-sm-2 pb-4 pt-3 pr-2\">\n                                                        <img decoding=\"async\" class=\"masked-element-squircle img-fluid d-inline\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/10\/New-policyholder-portal-launched-in-Ireland@2x.jpg\" alt=\"\" style=\"width: 100%!important;\" \/>\n                                                                <div class=\"blog shelf-blog-text pt-2 px-1\">\n                                    <div class=\"blog-tag sm:text-center pt-3 pt-md-0\">\n                                    DIGITAL INNOVATION<\/div>\n                                        <a href=\" https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/blog\/new-policyholder-portal-launched-in-ireland\/\">  <h4 class=\"blog-title text-primary sm:text-center\">\n                                        New policyholder portal launched in Ireland                                    <\/h4><\/a>\n                                      <span class=\"d-md-block d-none\"> <p>Early in 2020 we launched our policyholder portal for a number of clients in Ireland. Little did we know the benefit it would bring, particularly during the COVID-19 lockdown period. This portal is the next step in our digital journey to transform the customer experience by providing self-service interaction. Online interaction was a real feature during the lockdown, and we could not have timed our launch any better.<\/p>\n<p>&nbsp;<\/p>\n <\/span>\n                                        <div class=\"d-block shelf-blog-button\">\n                                          <a href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/blog\/new-policyholder-portal-launched-in-ireland\/\" class=\"btn btn-outline-primary icon arrow-right right mt-md-0 mt-sm-3 mt-md-0 mt-4 btn-mobile-centred\">Read on<\/a>\n                                          <\/div>\n                                     <\/div>\n\n\n\n                            <\/div>\n\n                                                                            <div class=\"col-12 col-sm-4 px-sm-2 pb-4 pt-3 pr-2\">\n                                                        <img decoding=\"async\" class=\"masked-element-squircle img-fluid d-inline\" src=\"https:\/\/davies-group.com\/northamerica\/wp-content\/uploads\/2021\/10\/Kuarterback-our-latest-investment-in-artificial-intelligence@2x.jpg\" alt=\"\" style=\"width: 100%!important;\" \/>\n                                                                <div class=\"blog shelf-blog-text pt-2 px-1\">\n                                    <div class=\"blog-tag sm:text-center pt-3 pt-md-0\">\n                                    DIGITAL INNOVATION<\/div>\n                                        <a href=\" https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/blog\/kuarterback-our-latest-investment-in-artificial-intelligence\/\">  <h4 class=\"blog-title text-primary sm:text-center\">\n                                        Kuarterback \u2013 our latest investment in artificial intelligence                                    <\/h4><\/a>\n                                      <span class=\"d-md-block d-none\"> <p>Kuarterback is our latest in a line of successful automated claims solutions, engineered using pioneering artificially intelligent technology. The system which can be deployed on any motor claim rapidly reads through a stage 2 pack received through the RTA portal, from medical reports to physio invoices, to convert content into structured data fields that can then be automatically processed against a set of agreed rules and valuation matrices to generate a claim value.<\/p>\n <\/span>\n                                        <div class=\"d-block shelf-blog-button\">\n                                          <a href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/blog\/kuarterback-our-latest-investment-in-artificial-intelligence\/\" class=\"btn btn-outline-primary icon arrow-right right mt-md-0 mt-sm-3 mt-md-0 mt-4 btn-mobile-centred\">Read on<\/a>\n                                          <\/div>\n                                     <\/div>\n\n\n\n                            <\/div>\n\n                                                \n\n                                        <div class=\"col-12 text-center mt-5\">\n                    <a href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/blog\" class=\"mx-auto mt-5 btn btn-outline-primary icon arrow-right btn-mobile-centred\">View all articles<\/a>\n                    <\/div>\n                            \n\n                <\/div>\n        \n<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"templates-pathway\/shelf-template.php","meta":{"_acf_changed":true},"class_list":["post-2284","shelf","type-shelf","status-publish","hentry","routing-categories-technology"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Claims Management - Davies North America<\/title>\n<meta name=\"description\" content=\"Davies provides a suite of services to support you and your customers through the end-to-end claims journey.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Claims Management - Davies North America\" \/>\n<meta property=\"og:description\" content=\"Davies provides a suite of services to support you and your customers through the end-to-end claims journey.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Davies North America\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-08T10:26:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/\",\"url\":\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/\",\"name\":\"Claims Management - Davies North America\",\"isPartOf\":{\"@id\":\"https:\/\/davies-group.com\/northamerica\/#website\"},\"datePublished\":\"2021-08-19T07:14:32+00:00\",\"dateModified\":\"2024-10-08T10:26:46+00:00\",\"description\":\"Davies provides a suite of services to support you and your customers through the end-to-end claims journey.\",\"breadcrumb\":{\"@id\":\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/davies-group.com\/northamerica\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Claims Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/davies-group.com\/northamerica\/#website\",\"url\":\"https:\/\/davies-group.com\/northamerica\/\",\"name\":\"Davies Group US\",\"description\":\"Powering innovation for insurance &amp; highly regulated markets worldwide\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/davies-group.com\/northamerica\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Claims Management - Davies North America","description":"Davies provides a suite of services to support you and your customers through the end-to-end claims journey.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/","og_locale":"en_US","og_type":"article","og_title":"Claims Management - Davies North America","og_description":"Davies provides a suite of services to support you and your customers through the end-to-end claims journey.","og_url":"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/","og_site_name":"Davies North America","article_modified_time":"2024-10-08T10:26:46+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/","url":"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/","name":"Claims Management - Davies North America","isPartOf":{"@id":"https:\/\/davies-group.com\/northamerica\/#website"},"datePublished":"2021-08-19T07:14:32+00:00","dateModified":"2024-10-08T10:26:46+00:00","description":"Davies provides a suite of services to support you and your customers through the end-to-end claims journey.","breadcrumb":{"@id":"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/davies-group.com\/northamerica\/technology\/claims-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/davies-group.com\/northamerica\/"},{"@type":"ListItem","position":2,"name":"Claims Management"}]},{"@type":"WebSite","@id":"https:\/\/davies-group.com\/northamerica\/#website","url":"https:\/\/davies-group.com\/northamerica\/","name":"Davies Group US","description":"Powering innovation for insurance &amp; highly regulated markets worldwide","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/davies-group.com\/northamerica\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/davies-group.com\/northamerica\/wp-json\/wp\/v2\/shelf\/2284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/davies-group.com\/northamerica\/wp-json\/wp\/v2\/shelf"}],"about":[{"href":"https:\/\/davies-group.com\/northamerica\/wp-json\/wp\/v2\/types\/shelf"}],"wp:attachment":[{"href":"https:\/\/davies-group.com\/northamerica\/wp-json\/wp\/v2\/media?parent=2284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}