{"id":2315,"date":"2021-10-19T10:27:21","date_gmt":"2021-10-19T10:27:21","guid":{"rendered":"https:\/\/technology.davies-group.com\/?post_type=shelf-product&p=1553"},"modified":"2024-10-08T06:47:40","modified_gmt":"2024-10-08T10:47:40","slug":"call-archiving","status":"publish","type":"shelf-product","link":"https:\/\/davies-group.com\/northamerica\/technology\/contact-management\/product\/call-archiving\/","title":{"rendered":"Call Archiving"},"content":{"rendered":"
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Call Archiving<\/h2>\n

Store your customer call recordings with confidence<\/strong><\/h1>\n<\/div>\n
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Call Archiving<\/h2>\n

Store your customer call recordings with confidence<\/strong><\/h1>\n<\/div>\n<\/div>\n\n\n
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By securely migrating your customer call recordings to the cloud, where they can be preserved indefinitely but remain accessible, you can meet any stringent compliance challenges and reduce costs too.<\/h5>\n \n
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75%+<\/strong> cost reduction for long-term storage of c.0.5bn calls.<\/em><\/p>\n<\/div>\n \n \n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n

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\n Rethink your call archiving <\/h2>\n

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Many organizations have amassed tens, or even hundreds of terabytes of legacy call recordings over the years, equating to billions of minutes of conversation. Often, these calls are stored on backup tapes, which are prone to deterioration over time and are difficult to maintain securely.<\/p>\n

Various (sometimes competing) regulations dictate varying retention periods. Also, if litigation ensues, then specific recordings will need to be retained indefinitely whilst it continues.<\/p>\n

Rather than attempting to maintain legacy call recordings, archived locally across multiple disparate sites around the world in a variety of formats, with Davies\u2019 help you can centralize them to a single cloud-based platform with three major wins: lowering costs associated with legacy systems, reducing risk from non-compliant data, and easing operational friction.<\/p>\n <\/div>\n <\/div>\n

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\n What it does <\/h2>\n

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