{"id":96744,"date":"2026-06-26T12:00:28","date_gmt":"2026-06-26T16:00:28","guid":{"rendered":"https:\/\/davies-group.com\/northamerica\/jobs\/technical-team-lead-cheffe-dequipe-technique-claims-adjuster-remote-laval-qc\/"},"modified":"2026-06-26T12:32:13","modified_gmt":"2026-06-26T16:32:13","slug":"technical-team-lead-cheffe-dequipe-technique-claims-adjuster-remote-laval-qc","status":"publish","type":"jobs","link":"https:\/\/davies-group.com\/northamerica\/jobs\/technical-team-lead-cheffe-dequipe-technique-claims-adjuster-remote-laval-qc\/","title":{"rendered":"Technical Team Lead\/Chef(fe) d\u2019\u00e9quipe technique (Claims Adjuster), REMOTE (Laval, QC)"},"content":{"rendered":"<h1>Company:<\/h1>\n<p>ClaimsPro LP<\/p>\n<p style=\"text-align:inherit\">\n<p style=\"text-align:inherit\">\n<p>Technical Team Lead\/Chef(fe) d\u2019\u00e9quipe technique (Claims Adjuster), REMOTE (Laval, QC)<\/p>\n<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><b>Technical Team Lead \u2013 Claims (Adjuster)<\/b><\/p>\n<\/p>\n<p><b>We have an existing opportunity to add a Technical Team Lead\/Claims Adjuster to our team in Laval, QC! This position will work remotely and can be based anywhere in the province of Quebec.<\/b><\/p>\n<\/p>\n<p><b>Summary<\/b><br \/>The Technical Team Lead serves as a senior technical reference and plays a key role in improving file quality and supporting the development of adjusters.<br \/>This position is intended for an adjuster looking to move into a technical leadership role, without necessarily taking on traditional management responsibilities.<\/p>\n<div><\/div>\n<p><b>Responsibilities<\/b><br \/>\u2022 Act as a technical reference for the team (complex files, settlement strategies)<br \/>\u2022 Support adjusters with their files (analysis, coverage, direction)<br \/>\u2022 Conduct targeted quality reviews (reports, reserves, client compliance)<br \/>\u2022 Provide coaching and support the development of adjusters<br \/>\u2022 Contribute to the continuous improvement of practices and standards<br \/>\u2022 Collaborate with Directors to support overall performance<\/p>\n<div><\/div>\n<p><b>Profile Sought<\/b><br \/>\u2022 8 to 10 years of experience in claims adjusting<br \/>\u2022 Strong technical expertise (experience with complex files \/specialty risk is an asset)<br \/>\u2022 Influential leadership and coaching ability<br \/>\u2022 Strong rigor, judgment, and quality orientation<br \/>\u2022 Good understanding of insurer and client expectations<\/p>\n<p>\u2022 Bilingualism in French and English is a must (oral and written)<\/p>\n<div><\/div>\n<p><b>Conditions<\/b><br \/>\u2022 Role focused on technical value and quality impact<br \/>\u2022 Opportunity for growth based on contribution<\/p>\n<\/p>\n<p>We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.<\/p>\n<\/p>\n<p><b>Unsolicited Outreach Statement \u2013 Recruitment Agencies<\/b><\/p>\n<p>We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.\u00a0 Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.\u00a0 We welcome resumes submitted directly from candidates.<\/p>\n<\/p>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<h3>Chef d\u2019\u00e9quipe technique \u2013 R\u00e9clamations (Expert en sinistres)<\/h3>\n<p>Nous avons actuellement une opportunit\u00e9 d\u2019ajouter un(e) Chef(fe) d\u2019\u00e9quipe technique \/ Expert(e) en sinistres \u00e0 notre \u00e9quipe \u00e0 Laval (QC). Ce poste est offert en mode t\u00e9l\u00e9travail et peut \u00eatre bas\u00e9 partout dans la province de Qu\u00e9bec.<\/p>\n<\/p>\n<p><b>Sommaire<\/b><\/p>\n<p>Le ou la Chef(fe) d\u2019\u00e9quipe technique agit comme r\u00e9f\u00e9rence technique senior et joue un r\u00f4le cl\u00e9 dans l\u2019am\u00e9lioration de la qualit\u00e9 des dossiers ainsi que dans le d\u00e9veloppement des expert(e)s en sinistres.<\/p>\n<p>Ce poste s\u2019adresse \u00e0 un(e) expert(e) en sinistres souhaitant \u00e9voluer vers un r\u00f4le de leadership technique, sans n\u00e9cessairement assumer des responsabilit\u00e9s de gestion traditionnelle.<\/p>\n<\/p>\n<p><b>Responsabilit\u00e9s<\/b><\/p>\n<ul>\n<li>Agir \u00e0 titre de r\u00e9f\u00e9rence technique pour l\u2019\u00e9quipe (dossiers complexes, strat\u00e9gies de r\u00e8glement)<\/li>\n<li>Soutenir les expert(e)s en sinistres dans la gestion de leurs dossiers (analyse, couverture, orientation)<\/li>\n<li>Effectuer des revues de qualit\u00e9 cibl\u00e9es (rapports, provisions, conformit\u00e9 aux exigences des clients)<\/li>\n<li>Offrir du coaching et soutenir le d\u00e9veloppement des expert(e)s en sinistres<\/li>\n<li>Contribuer \u00e0 l\u2019am\u00e9lioration continue des pratiques et des normes<\/li>\n<li>Collaborer avec les directeurs afin de soutenir la performance globale<\/li>\n<\/ul>\n<p><b>Profil recherch\u00e9<\/b><\/p>\n<ul>\n<li>8 \u00e0 10 ans d\u2019exp\u00e9rience en expertise de r\u00e9clamations<\/li>\n<li>Solide expertise technique (exp\u00e9rience en dossiers complexes \/ risques sp\u00e9cialis\u00e9s constitue un atout)<\/li>\n<li>Capacit\u00e9 de leadership d\u2019influence et aptitudes en coaching<\/li>\n<li>Grande rigueur, bon jugement et forte orientation vers la qualit\u00e9<\/li>\n<li>Bonne compr\u00e9hension des attentes des assureurs et des clients<\/li>\n<li>Bilinguisme fran\u00e7ais et anglais requis (\u00e0 l\u2019oral et \u00e0 l\u2019\u00e9crit)<\/li>\n<\/ul>\n<p><b>Conditions<\/b><\/p>\n<ul>\n<li>R\u00f4le ax\u00e9 sur la valeur technique et l\u2019impact sur la qualit\u00e9<\/li>\n<li>Possibilit\u00e9s d\u2019\u00e9volution selon la contribution<\/li>\n<\/ul>\n<p>Nous accueillons et encourageons les candidatures de personnes en situation de handicap. Des mesures d\u2019adaptation sont disponibles sur demande tout au long du processus de recrutement et d\u2019\u00e9valuation.<\/p>\n<\/p>\n<p>Avis concernant les sollicitations non sollicit\u00e9es \u2013 Agences de recrutement<\/p>\n<p>Nous n\u2019acceptons pas les candidatures non sollicit\u00e9es provenant de recruteurs tiers et demandons aux agences de ne pas communiquer directement avec nos employ\u00e9s ou gestionnaires pour proposer des candidats. Veuillez noter que nous ne verserons aucuns honoraires pour tout placement d\u00e9coulant de la r\u00e9ception d\u2019un CV non sollicit\u00e9 et que tout CV transmis sans demande sera consid\u00e9r\u00e9 comme information publique. Nous accueillons favorablement les candidatures soumises directement par les candidats.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Company: ClaimsPro LP Technical Team Lead\/Chef(fe) d\u2019\u00e9quipe technique (Claims Adjuster), REMOTE (Laval, QC) \u00a0 \u00a0 Technical Team Lead \u2013 Claims (Adjuster) We have an existing opportunity to add a Technical Team Lead\/Claims Adjuster to our team in Laval, QC! This position will work remotely and can be based anywhere in the province of Quebec. SummaryThe [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-96744","jobs","type-jobs","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Technical Team Lead\/Chef(fe) d\u2019\u00e9quipe technique (Claims Adjuster), REMOTE (Laval, QC) - Davies North America<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/davies-group.com\/northamerica\/jobs\/technical-team-lead-cheffe-dequipe-technique-claims-adjuster-remote-laval-qc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Team Lead\/Chef(fe) d\u2019\u00e9quipe technique (Claims Adjuster), REMOTE (Laval, QC) - Davies North America\" \/>\n<meta property=\"og:description\" content=\"Company: ClaimsPro LP Technical Team Lead\/Chef(fe) d\u2019\u00e9quipe technique (Claims Adjuster), REMOTE (Laval, QC) \u00a0 \u00a0 Technical Team Lead \u2013 Claims (Adjuster) We have an existing opportunity to add a Technical Team Lead\/Claims Adjuster to our team in Laval, QC! 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