{"id":96715,"date":"2026-06-26T12:00:22","date_gmt":"2026-06-26T16:00:22","guid":{"rendered":"https:\/\/davies-group.com\/northamerica\/jobs\/expert-en-sinistre-responsabilite-civile-temps-plein-brossard-qc\/"},"modified":"2026-06-26T12:32:11","modified_gmt":"2026-06-26T16:32:11","slug":"expert-en-sinistre-responsabilite-civile-temps-plein-brossard-qc","status":"publish","type":"jobs","link":"https:\/\/davies-group.com\/northamerica\/jobs\/expert-en-sinistre-responsabilite-civile-temps-plein-brossard-qc\/","title":{"rendered":"Expert en sinistre, responsabilit\u00e9 civile, Temps Plein (Brossard, QC)"},"content":{"rendered":"<h1>Company:<\/h1>\n<p>ClaimsPro LP<\/p>\n<p style=\"text-align:inherit\">\n<p style=\"text-align:inherit\">\n<p>Expert en sinistre, responsabilit\u00e9 civile, Temps Plein (Brossard, QC)<\/p>\n<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>Nous recherchons actuellement un expert en sinistres pour rejoindre notre \u00e9quipe en pleine expansion ! Vous travaillerez dans un environnement hybride et serez charg\u00e9 de traiter les demandes sur le terrain dans la r\u00e9gion de Brossard.<\/p>\n<p>L&#39;expert en sinistres traite activement les sinistres tout en veillant \u00e0 optimiser les opportunit\u00e9s de d\u00e9veloppement commercial. Cela implique de mener des actions de marketing et d&#39;assurer le suivi des opportunit\u00e9s en temps opportun.<\/p>\n<\/p>\n<p><b>Responsabilit\u00e9s principales<\/b><\/p>\n<p>Contacter et assurer le suivi rapide des assur\u00e9s et des demandeurs d&#39;indemnisation.\u00a0<\/p>\n<p>Enqu\u00eater sur la cause et faire rapport aux clients en formulant des recommandations solides.<\/p>\n<p>\u00c0 l&#39;aide des outils technologiques fournis (par exemple, Docusketch), \u00e9valuer l&#39;\u00e9tendue et d\u00e9terminer le montant des dommages.<\/p>\n<p>Identifier les risques, recommander des provisions, recommander les enqu\u00eates n\u00e9cessaires pour \u00e9valuer les risques, pr\u00e9parer des plans d&#39;action et n\u00e9gocier des r\u00e8glements \u00e9quitables et satisfaisants.\u00a0<\/p>\n<p>Tout au long du processus de gestion des sinistres, vous fournirez un service client de haut niveau aux clients et aux assur\u00e9s.\u00a0<\/p>\n<p>Vous participerez et partagerez la responsabilit\u00e9 des exigences en mati\u00e8re de service client en dehors des heures de bureau lorsque cela sera n\u00e9cessaire.<\/p>\n<p>Accomplir les t\u00e2ches qui vous sont assign\u00e9es conform\u00e9ment aux normes de travail, politiques et proc\u00e9dures \u00e9tablies.<\/p>\n<\/p>\n<p><b>Qualifications et exp\u00e9rience<\/b><\/p>\n<p>Dipl\u00f4me d&#39;\u00e9tudes secondaires ; un dipl\u00f4me universitaire ou une formation postsecondaire dans le domaine de l&#39;assurance sera consid\u00e9r\u00e9 comme un atout.<\/p>\n<p>Ma\u00eetrise des produits Microsoft Office (Outlook, Word, Excel, OneDrive).<\/p>\n<p>Au moins 3 ans d&#39;exp\u00e9rience pertinente en expertise en sinistres<\/p>\n<p>Engagement continu envers la formation et l&#39;apprentissage ; en cours d&#39;obtention du titre de CIP<\/p>\n<p>Licence d&#39;expert en sinistres AMF valide &#8211; Classe 5A<\/p>\n<p>Bonnes capacit\u00e9s d&#39;analyse, y compris l&#39;identification des dynamiques de cause \u00e0 effet<\/p>\n<p>Capacit\u00e9 \u00e0 tirer des conclusions valables et \u00e0 les communiquer efficacement.<\/p>\n<p>Capacit\u00e9 \u00e0 interpr\u00e9ter des documents complexes de nature juridique, \u00e0 effectuer et \u00e0 comprendre des calculs num\u00e9riques avanc\u00e9s, y compris l&#39;analyse d&#39;informations comparatives.<\/p>\n<p>Excellentes comp\u00e9tences en communication, notamment en mati\u00e8re d&#39;\u00e9coute, d&#39;entretien et de n\u00e9gociation ; capacit\u00e9 \u00e0 adapter son style en fonction de son interlocuteur.<\/p>\n<p>Approche proactive et positive du service \u00e0 la client\u00e8le, garantissant que toutes les demandes sont trait\u00e9es efficacement et en temps opportun.<\/p>\n<p>Solides comp\u00e9tences interpersonnelles permettant de g\u00e9rer efficacement les conflits et les situations difficiles.<\/p>\n<\/p>\n<p>Nous et nos soci\u00e9t\u00e9s affili\u00e9es accueillons et encourageons les candidatures de personnes handicap\u00e9es. Des am\u00e9nagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d\u2019\u00e9valuation.<\/p>\n<\/p>\n<p><b>D\u00e9claration sur le recrutement non sollicit\u00e9 de candidats \u2013 Agences de recrutement<\/b><br \/>Nous et nos soci\u00e9t\u00e9s affili\u00e9es n\u2019acceptons pas les CV non sollicit\u00e9s envoy\u00e9s par des recruteurs tiers et demandons par la pr\u00e9sente aux agences de ne pas contacter directement nos employ\u00e9s ou nos gestionnaires afin de leur pr\u00e9senter des candidats. Nous ne paierons aucun frais pour tout placement r\u00e9sultant de la r\u00e9ception d\u2019un CV non sollicit\u00e9 et consid\u00e9rerons tout CV non sollicit\u00e9 transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.<\/p>\n<\/p>\n<p>We have an existing opportunity to add an Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Brossard area.<\/p>\n<p>The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.<\/p>\n<\/p>\n<p><b>Key Responsibilities<\/b><\/p>\n<ul>\n<li>\n<p>Prompt contact and follow up with policy holders and claimants.\u00a0<\/p>\n<\/li>\n<li>\n<p>Investigate the cause and report to clients with solid recommendations.<\/p>\n<\/li>\n<li>\n<p>Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages<\/p>\n<\/li>\n<li>\n<p>Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.\u00a0<\/p>\n<\/li>\n<li>\n<p>Throughout the claims process, you will provide high level of customer service to clients and the insured.\u00a0<\/p>\n<\/li>\n<li>\n<p>You will participate and share ownership and responsibility for after-hours customer service requirements when required<\/p>\n<\/li>\n<li>\n<p>Perform duties assigned to him\/her in compliance with established work standards, policies and procedures<\/p>\n<\/li>\n<\/ul>\n<p><b>Qualifications and Experience<\/b><\/p>\n<p>Completion of high school education; University degree or post-secondary education related to insurance will be given preference.<\/p>\n<p>Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).<\/p>\n<p>At least 3 years&#39; relevant experience in claims adjusting<\/p>\n<p>Ongoing commitment to education and learning; currently pursuing CIP designation<\/p>\n<p>Valid AMF Claims Adjuster License &#8211; Class 5A<\/p>\n<p>Effective analytical skills, including identification of cause-and-effect dynamics<\/p>\n<p>Able to draw valid conclusions and effectively communicate them.<\/p>\n<p>Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.<\/p>\n<p>Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience<\/p>\n<p>Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.<\/p>\n<p>Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.<\/p>\n<\/p>\n<p><b>Why join ClaimsPro? We are proud of our people, and it shows:<\/b><\/p>\n<ul>\n<li>\n<p>You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories<\/p>\n<\/li>\n<li>\n<p>Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles &#8211; the sky is the limit<\/p>\n<\/li>\n<li>\n<p>You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers<\/p>\n<\/li>\n<li>\n<p>You will be supported by experienced local claims support, centralized after hours support, and dictation services<\/p>\n<\/li>\n<li>\n<p>Your claims load is driven by senior executives and business development staff from coast to coast<\/p>\n<\/li>\n<li>\n<p>You are compensated for your billable hours and other costs.<\/p>\n<\/li>\n<li>\n<p>You are working in parallel with other SCM Insurance services teams<\/p>\n<\/li>\n<li>\n<p>Your workload is balanced to ensure you can maintain a high-quality level<\/p>\n<\/li>\n<\/ul>\n<p><b>Visit <\/b><a href=\"http:\/\/www.scm.ca\/\" target=\"_blank\"><b>www.scm.ca<\/b><\/a><b> or <\/b><a href=\"http:\/\/www.scm.ca\/\" target=\"_blank\"><b>www.claimspro.ca<\/b><\/a><b> to learn more.<\/b><\/p>\n<\/p>\n<p>We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.<\/p>\n<\/p>\n<p><b>Unsolicited Outreach Statement \u2013 Recruitment Agencies<\/b><\/p>\n<p>We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.\u00a0 Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.\u00a0We welcome resumes submitted directly from candidates.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: ClaimsPro LP Expert en sinistre, responsabilit\u00e9 civile, Temps Plein (Brossard, QC) \u00a0 \u00a0 Nous recherchons actuellement un expert en sinistres pour rejoindre notre \u00e9quipe en pleine expansion ! Vous travaillerez dans un environnement hybride et serez charg\u00e9 de traiter les demandes sur le terrain dans la r\u00e9gion de Brossard. L&#39;expert en sinistres traite activement [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-96715","jobs","type-jobs","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Expert en sinistre, responsabilit\u00e9 civile, Temps Plein (Brossard, QC) - Davies North America<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/davies-group.com\/northamerica\/jobs\/expert-en-sinistre-responsabilite-civile-temps-plein-brossard-qc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Expert en sinistre, responsabilit\u00e9 civile, Temps Plein (Brossard, QC) - Davies North America\" \/>\n<meta property=\"og:description\" content=\"Company: ClaimsPro LP Expert en sinistre, responsabilit\u00e9 civile, Temps Plein (Brossard, QC) \u00a0 \u00a0 Nous recherchons actuellement un expert en sinistres pour rejoindre notre \u00e9quipe en pleine expansion ! 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