ClaimsPro LP – International Programs Group<\/p>\n
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Sr Claims Examiner – Liability – REMOTE – Little Rock, Arkansas, United States<\/p>\n<\/p>\n
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IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.<\/p>\n<\/p>\n
Reporting to a Claims Supervisor, the Claims Examiner is responsible for investigating and settling liability and first party claims and third-party claims, with an emphasis on strong communication, organization and customer service, while utilizing client and state specific guidelines.<\/p>\n<\/p>\n
Job Responsibilities:<\/b><\/p>\n Investigate liability claims to determine coverage, liability, and damages.<\/p>\n<\/li>\n Review accident reports, witness statements, medical documentation, and related claim materials.<\/p>\n<\/li>\n Conduct interviews with claimants, insureds, witnesses, and other involved parties.<\/p>\n<\/li>\n Analyze policy provisions and coverage details to determine claim applicability.<\/p>\n<\/li>\n Manage assigned claims from initial report through resolution.<\/p>\n<\/li>\n Establish and maintain appropriate claim reserves based on claim exposure.<\/p>\n<\/li>\n Evaluate damages including bodily injury, liability exposure, and property damage.<\/p>\n<\/li>\n Negotiate settlements with claimants, attorneys, and other involved parties.<\/p>\n<\/li>\n Coordinate with defense counsel and assist in litigation management when applicable.<\/p>\n<\/li>\n Maintain regular communication with clients, insureds, claimants, and legal representatives.<\/p>\n<\/li>\n Provide updates regarding claim status, strategy, and resolution progress.<\/p>\n<\/li>\n Deliver high-quality customer service while managing sensitive claim situations.<\/p>\n<\/li>\n Maintain accurate and detailed claim documentation within the claims management system.<\/p>\n<\/li>\n Ensure claim handling complies with company guidelines, regulatory requirements, and client service standards.<\/p>\n<\/li>\n Identify potential fraud indicators and escalate concerns when appropriate.<\/p>\n<\/li>\n Manages complex and high-exposure liability claims, including significant bodily injury and litigated claims<\/p>\n<\/li>\n Develops claim strategies and works closely with defense counsel and internal leadership on complex matters<\/p>\n<\/li>\n Serves as a technical resource and mentor to less experienced adjusters<\/p>\n<\/li>\n May assist with training, file reviews, and complex claim consultations<\/p>\n<\/li>\n Brings strong expertise in casualty, commercial liability, and claim resolution strategy<\/p>\n<\/li>\n<\/ul>\n Qualifications, Education and\/or Experience\u00a0\u00a0\u00a0<\/b><\/p>\n High School Diploma or Equivalent required<\/p>\n<\/li>\n Bachelor\u2019s degree is preferred<\/p>\n<\/li>\n 5-7 years of liability or casualty claims handling experience<\/p>\n<\/li>\n Required – resident of the United States<\/p>\n<\/li>\n Demonstrated experience managing complex, litigated, and high-severity claims<\/p>\n<\/li>\n<\/ul>\n Certificates, Licenses, Registrations<\/b><\/p>\n Claims adjusting licenses as required by jurisdiction<\/p>\n<\/li>\n AIC designation preferred<\/p>\n<\/li>\n<\/ul>\n Competencies<\/b><\/p>\n Strong investigative, analytical, and negotiation skills.<\/p>\n<\/li>\n Excellent written and verbal communication abilities.<\/p>\n<\/li>\n Ability to manage multiple claims while maintaining quality and service standards.<\/p>\n<\/li>\n Work collaboratively with others inside and outside the company<\/p>\n<\/li>\n<\/ul>\n Environment\/Working Conditions:<\/b><\/p>\n Dynamic environment with tight deadlines, number and changing priorities<\/p>\n<\/li>\n All prospective employees must pass a background check<\/p>\n<\/li>\n Office environment including prolonged periods of computer use<\/p>\n<\/li>\n Location: Remote working but may require some travel to home office, etc.<\/p>\n<\/li>\n<\/ul>\n We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.<\/p>\n<\/p>\n Unsolicited Outreach Statement \u2013 Recruitment Agencies<\/b><\/p>\n<\/p>\n We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.\u00a0 Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.\u00a0 We welcome resumes submitted directly from candidates.<\/p>\n #IPG<\/p>\n","protected":false},"excerpt":{"rendered":" Company: ClaimsPro LP – International Programs Group Sr Claims Examiner – Liability – REMOTE – Little Rock, Arkansas, United States \u00a0 \u00a0 IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial […]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-106639","jobs","type-jobs","status-publish","hentry"],"acf":[],"yoast_head":"\n\n
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