Exceeding industry standards of quality, reporting, and time service.
We utilize leading industry software to address the specific needs of our clients while adhering to important industry standards and best practices. Our service offerings provide clients with a straightforward audit process and extensive resources, allowing them to easily retrieve detailed audit data.
Our Total Quality Management (TQM) approach to auditing is now the industry standard. Completed audits can easily be ordered and retrieved online offering flexibility, easy access, and on-time delivery.
We also conduct a quality review of all audits, irrespective of the audit method.
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We conduct physical audits when on-site visits are required to provide the most thorough and up-to-date information to make informed business decisions.
When an on-site visit is not possible, practical, or advantageous, our experienced field auditors can conduct a remote audit with the same level of expertise and detail as an on-site audit. These are typically conducted by auditors located within the same state as the insured. These auditors are experts in the state-specific audit rules and regulations. Utilizing state-of-the-art technology, the remote audit aims to maintain familiarity and expectations of the on-site experience.
Our Virtual Audit provides an audit of all relevant records similar to a physical audit at a lower cost, making it a perfect alternative to our telephone audit for audits requiring more detailed information.
Our Verified Telephone Audits are conducted over the phone, also eliminating the need for on-site visits. This makes it an efficient and cost-effective tool for smaller or less complex audits. Our Telephone Audit Center is staffed with highly skilled, customer-oriented associates who obtain the necessary financial information and combine it with documents signed and attested to by the policyholder. Verified Telephone Audits are ideal for smaller policies and have been proven to increase return on investment.
Our Phone Audit Plus allows for limited document collection and attachment, providing extra value to your phone audit.
Our mail audit service provides a secure and straightforward way for policyholders to enter the basic data needed to calculate earned premium for your smaller policies. This service utilizes a secure, logical, on-line portal to allow your policyholders to self-report.
We offer special services like premium extensions, billing services, and manage the audit process.