Customized & Client-Specific Services
Our professional claims management team provides customized and client-specific services to meet the needs of managing general agents, self-insured corporations, domestic insurers, brokers, and syndicates.
We provide services to regional, national, and international organizations with personalized services designed to fit each client’s precise needs. Our management professionals ensure that quality, timeliness, and thoroughness are maintained to meet our clients’ expectations and deliver:
- Highly effective claims administration for new and runoff programs
- A single point of entry for all new claims via customized first notice of loss solution
- Consistent handling by a designated or dedicated team, supported by specialized field adjusters
- Early resolution of valid claims through proactive settlement
- A robust approach to record only incidents (not a covered event)
- Built-in fraud screening throughout the handling process
- Fund management (if required)
- Close cost control and legal or vendor management
- Reduced indemnity spend and lifecycle
- Management information reports and dashboards to monitor claims spending and track trends
- Improved subrogation recoveries