Learning Solutions

Bespoke Learning

We create measurable improvement in performance through learning experiences, because we believe business is about people.

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Bespoke Learning Clients

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CLIENT CASE STUDIES

RSA Case Study

RSA were aware that their in-house LMS was perhaps not being used to its fullest potential.

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Three Case Study

Championing Team Leaders to embed a skills development culture at the heart of Three’s customer operations

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TK Maxx Case Study

This organisation needed to improve its existing induction programme. They faced challenges of significant attrition with an average of 70% of...

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Halfords Case Study

Halfords commissioned us to conduct a detailed analysis of their learning needs and provide advice, guidance and ideas for improvement...

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Skipton Case Study

Skipton Building Society was launching a web chat option to its customers for the first time and sought our help before the ‘go live’ date to...

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Simba Case Study

Simba is a growing mattress company that asked for our support to establish its operation and position it for growth. We completed several ...

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Affinity Water Case Study

Affinity Water were embarking on a transformation of their customer experience.

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Transforming confidence into competence

We identified an opportunity to further develop the competencies required of a great STM.

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NEXT Case Study

Delivering advanced chat skills training for NEXT’s customer advisors.

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Stagecoach Case Study

Culture change happens because everybody sees the benefit. See how we helped!

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Samaritans Case Study

They were seeking a partner to support in the selection process for a new Learning Management System.

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United Utilities Case Study

As a refocus and refresh on customer service Davies was invited to design a learning intervention for 200 staff in Cumbria.

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Bulb Case Study

One of the fastest growing energy suppliers asked us to help their key support teams improve the way they work with and look after the needs of...

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Digital learning platform helps transformation

Electricity and gas supply is a complex service environment that is rapidly evolving. This means that employee knowledge needs to...

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Bupa Case Study

We believe outputs should be delivered as tailored and specific to the client as possible. Find out how we helped here!

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Manulife Case Study

Our client is a leading international financial services group based in Canada that helps people make their decisions easier and their lives better.

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    Carolyn Blunt - BD Director, Learning Solutions
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