What is the background to this programme?
Due to changes in regulation, including the ‘Mortgage Market Review’, the role of the Mortgage Adviser has become more technical, with increased regulatory requirements and has led to an increase in demand for qualified practitioners in the sector.
The role of a qualified Mortgage Adviser is to identify and satisfy customer mortgage requirements and associated protection needs, through fully compliant regulated meetings. These meetings can take place in a variety of environments including face to face or over the telephone. In addition to giving advice on appropriate mortgage products, the mortgage adviser also advises on related protection products including life assurance, critical illness, accident, sickness and unemployment, income protection and buildings and contents insurance.
What qualification is achieved?
By passing the apprenticeship, professional registration can be achieved by application to the relevant Professional or Awarding Body, with recognised status as follows:
- CeMAP’; The London Institute of Banking & Finance
- ‘Cert CII (MP)’; The Chartered Insurance Institute
- ‘PMA’; Chartered Banker Institute
What is covered?
- Understanding of industry and company
- Regulatory and compliance
- Using systems and processes / technical ability
- Customer service
- Commercial awareness
- Quality service delivery
- Relationship development