{"id":30119,"date":"2026-09-21T18:09:48","date_gmt":"2026-09-21T17:09:48","guid":{"rendered":"https:\/\/davies-group.com\/consulting\/?post_type=blog&#038;p=30119"},"modified":"2026-09-21T18:54:40","modified_gmt":"2026-09-21T17:54:40","slug":"the-end-of-automation-have-we-reached-the-limit-of-claims-transformation","status":"publish","type":"blog","link":"https:\/\/davies-group.com\/consulting\/blog\/the-end-of-automation-have-we-reached-the-limit-of-claims-transformation\/","title":{"rendered":"The End of Automation: Have We Reached the Limit of Claims Transformation?"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Thirty years of digitisation delivered efficiency. Are insurers still struggling to improve outcomes? <\/p>\n","protected":false},"featured_media":30124,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false},"practices":[],"industries":[106],"capabilities":[],"class_list":["post-30119","blog","type-blog","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The End of Claims Automation? What&#039;s Next for Insurers<\/title>\n<meta name=\"description\" content=\"Has claims automation reached its limit? 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