Local government services keep our communities alive and thriving. Many, including education, policing, highways and refuse, are crucial to day-to-day existence.

At Davies Consulting, we don’t underestimate the size of the task. Local authorities have been finding ways to deliver more at lower cost for some time now, while dealing with the impact of welfare and benefit reform, keeping pace with technological developments and meeting citizens’ expectations for better service and more information. In 2020, the challenge grew, with the arrival of the COVID-19 pandemic, causing significant drops in many authorities’ incomes. And all of this takes place at a time when citizens’ easy access to social media can rapidly transform a small local issue into a national debate.