2017

Davies enhances digital capability through acquisition of specialist motor engineering and total loss solutions provider, TLSS
Davies enhances digital capability through acquisition of specialist motor engineering and total loss solutions provider, TLSS 1024 366 Davies Group

Davies today announces the acquisition of Total Loss Settlement Services Limited (trading as TLSS), the specialist motor claims desk engineering and total loss solutions provider. Based in Sussex, TLSS provides total loss solutions and digitally enabled desktop engineering to its insurance clients. TLSS further strengthens and deepens Davies’ motor claims capability allowing us to deliver…

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Davies Group announces launch of its disruptive thinking innovation lab
Davies Group announces launch of its disruptive thinking innovation lab 1000 667 Davies Group

Davies Group announces the launch of its innovation lab.  Under the banner of ‘Disruptive Thinking’, Davies will significantly increase its multi-million pound investment in technology, digital transformation and product development. The programme has been co-created with proposition consultancy Market Gravity (a Deloitte business), and will see Deloitte Partner, and Head of InsurTech, Nigel Walsh remain…

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Being great at complaints is a win-win for everyone
Being great at complaints is a win-win for everyone 1000 667 Davies Group

With a background of increasing regulation and competition, good complaint handling is more important now than it’s ever been. Customers can switch supplier more easily than ever so utility companies need to be great at both acquiring new customers and retaining existing ones. Just being good at one is not enough and, with hindsight, some…

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Clarity needed on introduction of new EU distribution regime
Clarity needed on introduction of new EU distribution regime 500 334 Davies Group

There are two areas that are dominating the regulatory discussions between Ambant and our managing general agents (MGAs): the first is the Insurance Distribution Directive (IDD); the second (which may come as a surprise to few) is Brexit. The IDD is due to come into force in February 2018 but there are rumblings the implementation date…

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Davies Group appointed to Legal & General loss adjusting panel
Davies Group appointed to Legal & General loss adjusting panel 1024 768 Davies Group

Davies Group today announces that it has been appointed by Legal & General to its general insurance loss adjusting panel with immediate effect. Davies’ appointment follows a full market review by Legal & General across the entire UK adjusting space over the past eight months. Dan Saulter, CEO of the Davies Group said: ‘ We…

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Davies Group further extends its digital solutions delivery through the acquisition of ServiceTick
Davies Group further extends its digital solutions delivery through the acquisition of ServiceTick 1024 576 Davies

Davies Group today announces the acquisition of ServiceTick Limited, the customer experience and analytics business which provides solutions for insurance businesses and to other highly regulated markets. Based in Norwich, ServiceTick provides digital customer experience insight and intelligence to its clients, through voice & digital surveys, analytics and consulting. The acquisition of ServiceTick extends and…

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Davies Group reports strong results and continued growth
Davies Group reports strong results and continued growth 1024 576 Davies

Davies Group has announced its latest annual results to 30 June 2017, which show strong growth in revenue and operating profit. Revenue increased by 23% to £55.1m and EBITDA grew by 38% on the back of more than 50 new account wins and targeted acquisitions. Davies broadened its capability in its claims solutions business as…

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Davies Group broadens its reach with Ambant acquisition
Davies Group broadens its reach with Ambant acquisition 1024 576 Davies

Davies Group today announces the acquisition of Ambant Limited, the specialist insurance and professional services provider. Based in the City of London, Ambant’s highly experienced 40-strong team provide sophisticated operations and consulting solutions to the MGA, Lloyd’s, UK and international insurance markets. Ambant’s leading launch and host platform provides integrated management, capacity and regulatory services…

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The impact that technological innovation will have
The impact that technological innovation will have 1024 590 Davies

The use of technology in claims is essentially about responding to the needs of the customer. But, such is the pace of technological change – in automation, video, robotics, analytics – many in the insurance world are feeling hard pressed to identify which innovations can help them. So, it’s up to us to make strategic…

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Davies Group announces CMSL acquisition in continuation of its growth strategy
Davies Group announces CMSL acquisition in continuation of its growth strategy 1024 576 Davies

Davies Group today announces the acquisition of Claims Management Services Limited (trading as CMSL), the specialist casualty claims third party administrator. Based in Leeds, CMSL is renowned for its major loss & professional indemnity capability and its strong reputation in the London Market. The deal marks Davies’ second acquisition since US investor HGGC took a…

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