2020

Claims Solutions update in the UK & the Republic of Ireland
Claims Solutions update in the UK & the Republic of Ireland 1024 342 Davies Group

Davies and COVID-19 – Claims Handling – Business as usual Over the past few weeks we have moved most of our colleagues to home-working, supported by advanced technology to ensure we continue to provide a full service for all of our clients, including sophisticated call-routing for customer facing telephony roles. For those colleagues who need to attend…

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Coverholders must go back to basics to get out of the compliance bind
Coverholders must go back to basics to get out of the compliance bind 1024 342 Davies Group

// This article was first published in Insurance Day. The growth in delegated authority business has continued to gather momentum, but the challenge is not only underwriting but also underpinning the operation. For all participants in the delegated authority market the difference between the expectation and reality are becoming more profound. For managing agents and…

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Davies completes Keoghs tie-up
Davies completes Keoghs tie-up 1024 343 Davies Group

Davies today announces the completion of the deal to bring Keoghs in to the group, following regulatory approvals from the SRA.  In January Davies announced its move in to the insurance legal services sector, with Keoghs, the insurance-focused, top-50 law firm. Keoghs is a leading provider of dispute resolution and risk services for the UK…

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Kath Mainon welcomed to a breakfast & discussion on how to get yourself ready for a non-executive director position
Kath Mainon welcomed to a breakfast & discussion on how to get yourself ready for a non-executive director position 1024 342 Davies Group

Kath Mainon, CEO of Claims Solutions welcomed a selection women holding C-Suite roles in financial services and insurance for breakfast and conversations on how to become a Non-Executive Director (NED).   Fiona Hathorn, CEO & Founder of Women on Board has held many positions as a NED and she delivered an insightful presentation that initiated…

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Acquisition announcement: Davies and Keoghs sign deal to form insurance and risk management powerhouse
Acquisition announcement: Davies and Keoghs sign deal to form insurance and risk management powerhouse 1024 342 Davies Group

Davies, the leading specialist professional services and technology firm, today announces a significant move in to the insurance legal services sector, with Keoghs, the insurance-focused, top-50 law firm, set to join the group. Davies delivers operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer…

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Pro tips for measuring your Customer Experience in 2020
Pro tips for measuring your Customer Experience in 2020 1024 343 Davies Group

This may be a new decade, but customer experience remains one of the most critical factors in retaining customers. In 2020 the majority of businesses (outside retail) will see 90% of their income generated by existing customers. So, it’s absolutely vital to know what your existing customers think of the service you deliver. There is…

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Redefining the MGA business model
Redefining the MGA business model 1024 343 Davies Group

//This article was first published in Insurance Day As the operating environment in the London market is being redefined, tough questions are being asked of the assumptions and processes that underpin the business models of MGAs. On a macro level, the outlook for the MGA sector can be summarised in three words: certainty, capacity &…

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Midwest Employers Casualty Announces Updated Edition of its Proprietary Predictive Analytics Platform, XCEL Analytics
Midwest Employers Casualty Announces Updated Edition of its Proprietary Predictive Analytics Platform, XCEL Analytics 1024 342 Davies Group

//This article was first published by Business Wire  Customers are Minimizing Claim Costs Using MEC’s XCEL Analytics for Early Identification and Intervention of Potential Large Loss Claims ST. LOUIS–(BUSINESS WIRE)–Midwest Employers Casualty (MEC), a Berkley Company, announced an update to its proprietary XCEL Analytics platform and models that help identify and analyze emerging large-loss claims. With…

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