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Paris Baker

In the press: How will claims reform impact business?
In the press: How will claims reform impact business? 500 334 Paris Baker

Insurance Business caught up with Dan Saulter, who shares what led him to his current role and what he is determined to see in the near term. The CEO also talks about his interests, and how our readers could help out in case he pursues one of them. What made you switch from an insurance company…

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Subsidence bulletin – August 2018
Subsidence bulletin – August 2018 1024 535 Paris Baker

To view our Subsidence Bulletin please click here.   For more information please contact: Mark Pierce Head of Adjusting & Technical Services M: 07557 285350 E: mark.pierce@davies-group.com        

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The challenge for brokers of legacy client relations
The challenge for brokers of legacy client relations 500 334 Paris Baker

Dealing with legacy business is not just a matter for underwriters; legacy clients present issues for brokers that need careful consideration The recent increase in merger and acquisition activity in the re/insurance sector has seen a renewed focus on how to effectively manage legacy business. What to do with the legacy is now a pertinent…

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In the press: M&A and new client services on the agenda
In the press: M&A and new client services on the agenda 1000 665 Paris Baker

Davies Group boss Dan Saulter tells Insurance Times acquisitions in its insurance services and customer experience divisions are a priority The Davies Group is seeking to make more acquisitions. Earlier this year the group announced it was realigning its business into three divisions – claims, insurance services and customer experience. And in insurance services and customer experience, Saulter revealed…

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We’re delighted to announce the promotion of Matt Button who steps up to the role of Corporate Development Director
We’re delighted to announce the promotion of Matt Button who steps up to the role of Corporate Development Director 1000 664 Paris Baker

Davies today announces the promotion of Matt Button who steps up to the role of Corporate Development Director, reporting to Group CEO, Dan Saulter. Matt will continue to lead the development and execution of Davies’ acquisition programme and will additionally take on new responsibilities across strategy and new markets. Earlier this year, Davies realigned its…

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Davies announces senior promotions as it streamlines its operating structure in response to continued strong growth
Davies announces senior promotions as it streamlines its operating structure in response to continued strong growth 600 200 Paris Baker

Following a period of strong growth and investment, Davies today announces a series of senior executive promotions as it streamlines its business, creating three operating platforms across Claims Solutions, Insurance Services and Customer Solutions. Its Customer Solutions business, which incorporates Cynergie and ServiceTick, provides customer experience, complaints management, and regulatory solutions to the insurance and…

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We’re delighted to announce the acquisition of insurance services assets from R&Q
We’re delighted to announce the acquisition of insurance services assets from R&Q 1024 366 Paris Baker

Davies today announces a deal to acquire the international insurance services assets of Randall & Quilter Investment Holdings Limited (“R&Q”) in a move that sees it extend its reach and capability in insurance services and captive management, and adds new operations in the UK and Bermuda, to the Davies group.  The deal will see Davies…

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Davies enhances digital capability through acquisition of specialist motor engineering and total loss solutions provider, TLSS
Davies enhances digital capability through acquisition of specialist motor engineering and total loss solutions provider, TLSS 1024 366 Paris Baker

Davies today announces the acquisition of Total Loss Settlement Services Limited (trading as TLSS), the specialist motor claims desk engineering and total loss solutions provider. Based in Sussex, TLSS provides total loss solutions and digitally enabled desktop engineering to its insurance clients. TLSS further strengthens and deepens Davies’ motor claims capability allowing us to deliver…

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Davies Group announces launch of its disruptive thinking innovation lab
Davies Group announces launch of its disruptive thinking innovation lab 1000 667 Paris Baker

Davies Group announces the launch of its innovation lab.  Under the banner of ‘Disruptive Thinking’, Davies will significantly increase its multi-million pound investment in technology, digital transformation and product development. The programme has been co-created with proposition consultancy Market Gravity (a Deloitte business), and will see Deloitte Partner, and Head of InsurTech, Nigel Walsh remain…

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Being great at complaints is a win-win for everyone
Being great at complaints is a win-win for everyone 1000 667 Paris Baker

With a background of increasing regulation and competition, good complaint handling is more important now than it’s ever been. Customers can switch supplier more easily than ever so utility companies need to be great at both acquiring new customers and retaining existing ones. Just being good at one is not enough and, with hindsight, some…

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