WHO WE ARE
We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.
OUR SOLUTIONS
Claims Solutions
We work with insurers, brokers, MGAs, corporates and public entities to deliver great customer service and improved underwriting performance, through efficient management of the claims process.
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Legal Solutions
We provide dispute resolution and risk services for the UK insurance industry across: motor, casualty, complex and specialty classes.
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Insurance Services
We provide expert support for the Lloyd’s, London and International Insurance Markets.
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Consulting
We help organisations seeking to harness the power of automation and digital transformation helping them gain competitive edge, to streamline their delivery and service, and to manage operating costs.
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TECHNOLOGY HUB
We have increased our annual investments in innovation and digital transformation more than four-fold, including in our CQ claims processing platform, our video and drone claims handling solutions, as well as investing in automation, speech analytics and virtual reality training solutions.
Claims Tracker
Drone Surveying
Video Adjusting
VR Training
AML / KYC
Legal AI
Voice of Customer & Employee
Digital Learning
Featured Articles
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- Report
- Insurance Services
Our Group CEO Dan Saulter speaks to Insurance Business about our strategy for 2020
After working in a variety of positions as a chartered accountant,…
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- Article
- Insurance Services
Insurance, with no questions asked
This article was first published by Insurance Times. With one-third of…
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- Claims Solutions
National Customer service week – Day 4
Leadership: Championing customer service in the boardroom Each year Jeff Bezos…
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- Article
- Claims Solutions
- Insurance Services
National Customer service week – Day 5
Building brand reputation and trust by delivering on promises Each year…
View our Latest Insights
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- Article
- Insurance Services
Modernisation momentum is increasing with market involvement
London’s efforts to drive a new modernisation agenda continues and our…
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- Article
- Consulting
3 strategies for enhancing the engagement of your remote workers
Whatever your personal preference – one of the legacies of lockdown…
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- Article
- Consulting
7 tips to reduce employee complaints and increase satisfaction
Whether you work in insurance, banking, energy or telecoms, complaints from…
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- Article
- Claims Solutions
Claims Solutions update in the UK & the Republic of Ireland
Davies and COVID-19 – Claims Handling – Business as usual Over…
Discover DaviesTV
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Kath Mainon explains Davies Claims Solutions
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Mark Grocott discusses Consulting & Technology
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Chris Mcilduff explains Davies Consulting services
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Steven Crabb explains Insurance Services