Monthly Archives :

December 2017

Davies enhances digital capability through acquisition of specialist motor engineering and total loss solutions provider, TLSS
Davies enhances digital capability through acquisition of specialist motor engineering and total loss solutions provider, TLSS 1024 366 Davies Group

Davies today announces the acquisition of Total Loss Settlement Services Limited (trading as TLSS), the specialist motor claims desk engineering and total loss solutions provider. Based in Sussex, TLSS provides total loss solutions and digitally enabled desktop engineering to its insurance clients. TLSS further strengthens and deepens Davies’ motor claims capability allowing us to deliver…

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Davies Group announces launch of its disruptive thinking innovation lab
Davies Group announces launch of its disruptive thinking innovation lab 1000 667 Davies Group

Davies Group announces the launch of its innovation lab.  Under the banner of ‘Disruptive Thinking’, Davies will significantly increase its multi-million pound investment in technology, digital transformation and product development. The programme has been co-created with proposition consultancy Market Gravity (a Deloitte business), and will see Deloitte Partner, and Head of InsurTech, Nigel Walsh remain…

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Being great at complaints is a win-win for everyone
Being great at complaints is a win-win for everyone 1000 667 Davies Group

With a background of increasing regulation and competition, good complaint handling is more important now than it’s ever been. Customers can switch supplier more easily than ever so utility companies need to be great at both acquiring new customers and retaining existing ones. Just being good at one is not enough and, with hindsight, some…

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